Key features of MonkeyLearn include:
- Instant Data Visualizations & Detailed Insights: Gain instant insights and dig deeper into your data with custom charts and visualizations.
- Pre-built & Custom Machine Learning Models: Choose from a range of pre-trained classifiers and extractors or build and train your own machine learning models without any coding.
- Simplify Text Analytics with Business Templates: Discover tailored templates for different business scenarios equipped with pre-made text analysis models and dashboards.
- NPS Analysis: Strengthen promoters, convert passives and detractors.
- Review Analysis: Turn reviews into business improvements and increase your ratings.
- CSAT Analysis: Find weak links in products and business processes and strengthen them.
- Support Analysis: Increase support team efficiencies and reduce costs.
- Survey Analysis: Mine customer voices in survey responses and find deeper conclusions.
- VoC Analysis: Become customer-centric and act based on accurate analyses of feedback.