Delivery Engineer

Full Description

The opportunity:

Presight is looking for a Delivery Engineer to take on the challenges of supporting and maintaining existing key projects/system of new compute and network technologies across our global production infrastructure footprint.

This position will work with internal and external Operation Teams, along with other cross-functional teams, to develop strategies for integrating new technologies and to better support existing technologies across the operational fleet.

The Delivery Engineer will install, configure, and maintain server environments, AI platforms, and supporting systems.

They will also assist developer teams in troubleshooting, responding to, and handling service requests and incidents.

This role provides support for systems including day-to-day operations, monitoring, and problem resolution for all server/storage/client devices.

Responsibilities

• Govern organizational policies, procedures, and risk assessments, ensuring compliance with QHSE (Quality, Health, Safety, and Environment), security, and business continuity standards.

• Install, configure, and maintain servers, AI platforms, and related systems, including updates, patches, and version upgrades.

• Oversee vendor platform integration, testing, and validation to ensure interoperability and alignment with Smart City architecture.

• Collaborate with AI and analytics vendors to ensure system readiness, data pipeline reliability, and API integration accuracy.

• Monitor and optimize system performance, data ingestion, and analytics workloads to ensure stability and efficiency.

• Diagnose and resolve hardware, software, and network issues, performing root cause analysis and implementing corrective actions.

• Maintain thorough documentation of system configurations, integrations, workflows, and incident reports.

• Identify and anticipate operational issues, propose and test alternative technical solutions, and improve overall system performance.

• Provide operational insights by analyzing performance data, summarizing trends, and recommending improvements.

• Continuously update technical knowledge through learning, professional development, and engagement with industry best practices.

• Develop automation tools and scripts to streamline installation, configuration, monitoring, performance analysis, and operational reporting.

Requirements

• Strong skills in Linux Server administration (Ubuntu, CentOS), with familiarity in Linux scripting languages.

• Experience in x86 server hardware administration, managing containerized environments, and cloud-native applications including Kubernetes/Docker operations and administration.

• Hands-on experience in deploying, managing, and troubleshooting Pods and applications on Kubernetes clusters.

• Knowledge of streaming protocols, including RTSP and RTP.

• Experience in Public/Private Cloud infrastructure management & troubleshooting.

• Familiarity with coding, programming, and design such as Linux, shell, and database development.

• Familiarity with common operating systems and network monitoring programs.

• Understanding of relevant programming languages, such as Python, Java, Go, or others.

• Basic knowledge of network design, routing, firewalls, and network troubleshooting.

• Basic knowledge of Database architecture, SQL, Database Administration, and optimization.

• Excellent communication skills, including speaking, writing, and active listening.

• Good collaboration and teamwork skills with the internal management team.

• Timely response and communication with the management team for immediate problems or errors.

• Good analytical and problem-solving skills, with a talent for understanding technical innovations.

• Experience with security equipment is preferred, including cameras, speed radars, and ANPR cameras.

Experience

• 5+ years of experience in engineering/computer operations and IT.

• A bachelor’s degree in engineering or a related field.

• AI, Cloud, or programming language (Python, Java, etc.) certificate is a plus.

• Experience working in multinational companies is a plus.

What we look for: If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in.

You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. A bias for action and a passion to conquer new frontiers in the AI space are at the heart of the Presight community.