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The Automated but Risky Game: Modeling Agent-to-Agent Negotiations and Transactions in Consumer Markets

Shenzhe Zhu, Jiao Sun, Yi Nian, Tobin South, Alex Pentland, Jiaxin Pei

2025-06-02

The Automated but Risky Game: Modeling Agent-to-Agent Negotiations and
  Transactions in Consumer Markets

Summary

This paper talks about how AI agents, powered by large language models, can negotiate and make deals with each other automatically in consumer markets, but their behavior is not always predictable or reliable.

What's the problem?

The problem is that while using AI agents for buying, selling, or making deals could make things faster and easier, these agents sometimes act in strange or unexpected ways, which could lead to mistakes, unfair deals, or even risks for people using them.

What's the solution?

The researchers studied how these AI agents behave when they negotiate with each other and found that their performance can change a lot and sometimes they show odd behaviors. By modeling and analyzing these situations, they were able to point out where things can go wrong and what needs to be improved.

Why it matters?

This is important because as more businesses start using AI to handle negotiations and transactions, understanding the risks and making these systems safer and more reliable is crucial to protect consumers and make sure the technology is actually helpful.

Abstract

LLM agents exhibit varying performance and behavioral anomalies in automated negotiations, highlighting both potential benefits and risks in consumer markets.