For proactive task management, Assindo’s AI Concierge initiates outgoing calls to book appointments, reschedule meetings, or contact customer support on behalf of users. Real-time collaboration features allow direct communication with the assistant through comments and in-app messaging, providing updates on task progress and access to detailed call transcripts. Subscription tiers scale from a free plan with basic functionality to advanced tiers offering 120 monthly call minutes and 25 delegated tasks, catering to both individual professionals and teams requiring high-volume call handling.
The platform prioritizes efficiency through automated phone menu navigation and hold management, eliminating time spent waiting on customer service lines. Completed tasks are systematically tracked in a centralized dashboard, offering visibility into resolved issues and pending actions. Security measures include encrypted data handling and compliance with privacy standards, while cross-platform availability through iOS, Android, and web apps ensures seamless integration into existing workflows. Advanced users benefit from white-label options for client-facing operations and priority support channels.
Key features include:
- AI Receptionist for call answering and transcription
- Outgoing call automation for appointments and customer support
- Social media post generation for LinkedIn and Twitter
- Real-time task progress tracking and commenting
- Seven customizable AI assistant personas
- Encrypted data handling and privacy compliance
- Cross-platform availability (iOS, Android, Web)