Key features of Essense include:
- Focus your product roadmap on top customer needs
- Know what features to prioritize based on customer feedback and competitor analysis
- Improve customer adoption by understanding top customer pain points and feature requests
- Analyze competitors to gain a positioning advantage and identify untapped market segments
- Analyze brand sentiment from customer reviews and social media activity
- Produce insightful customer or competitor intelligence reports in minutes
- Understand your client's market position vs competitors quickly
- Save hours of qualitative research time by getting AI to do it for you
- Integrate customer feedback from various sources such as App Store, Google Play, Trustpilot, Twitter, Reddit, and more