Key features of Essense include:

  • Focus your product roadmap on top customer needs
  • Know what features to prioritize based on customer feedback and competitor analysis
  • Improve customer adoption by understanding top customer pain points and feature requests
  • Analyze competitors to gain a positioning advantage and identify untapped market segments
  • Analyze brand sentiment from customer reviews and social media activity
  • Produce insightful customer or competitor intelligence reports in minutes
  • Understand your client's market position vs competitors quickly
  • Save hours of qualitative research time by getting AI to do it for you
  • Integrate customer feedback from various sources such as App Store, Google Play, Trustpilot, Twitter, Reddit, and more

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