The service offers tiered pricing starting with a free Starter plan that includes five agents and basic functionality. Paid plans like Bronze ($34/month), Silver ($39/month), and Gold ($99/month) progressively increase capabilities, supporting up to 100 agents, 10,000 monthly conversations, and advanced features like extended voice call minutes and SMS allowances. Enterprise solutions provide custom configurations for large organizations needing dedicated support and enhanced security. All plans include access to Jotform's ecosystem of form-building tools and automation features, making it scalable for businesses of any size.
Jotform AI Agents enhance operational efficiency through intelligent document processing and real-time data validation. The platform's training system allows agents to learn from uploaded documents, existing forms, and FAQs, ensuring accurate responses to user inquiries. Built-in compliance features meet GDPR/CCPA standards while maintaining data security through encryption. Users benefit from detailed analytics tracking conversation metrics and agent performance, enabling continuous optimization of customer engagement strategies without requiring technical expertise.
Key features include:
- No-code AI agent builder with 7,000+ templates
- Omnichannel support (web, SMS, WhatsApp, etc.)
- Real-time data validation and processing
- Customizable response tones and branding
- Document/FAQ-based agent training
- GDPR/CCPA-compliant data handling
- Conversation analytics and performance tracking
- Automated workflow triggers and actions
- Voice call and SMS integration
- Scalable pricing tiers with free entry plan