Use cases of Journey AI include:
- Research analysis: Upload your text-based customer research for insights and journey mapping.
- Journey generation: Get instant, high-quality journeys with detailed phases, steps, insights, and opportunities.
- Journey updating: Add new content to existing journeys in real-time as new customer research comes in.
- Insight categorization: Receive perfectly categorized insights sorted into Needs, Pains, Gains, and Observations.
- Insight review: Stay in control by reviewing AI-generated insights before accepting them for your journey maps.
- Opportunity reveal: Instantly identify problem areas with high business impact potential in your customer journeys.
- Highlight direct quotes: Keep the customer voice prominent with automatically nested and highlighted quotes from your research.
