Key features of Simple Phones include:
- Inbound Calls: Calls are answered by a customized AI voice agent that improves over time, with ongoing tweaks to enhance performance and handling of edge cases.
- Outbound Calls: Use outbound calling to follow up with customers, stay in touch with leads, and make cold calls with the help of your AI agent.
- Logging: Transparent record of all calls, including caller information, duration, and a transcript. Test your agent without calling it via a chat screen in your dashboard.
- Affordable Plans: Starting at just $49/mo for 100 calls, with no commitment. Plans can be customized to support a wide array of businesses and use cases.
- Customization: Highly customize your AI agent to your specific use case, impressing your customers with personalized experiences.
- Routing: Route or escalate calls to different numbers, and send texts, emails, or webhooks to team members for specific customer needs.
- Voices: Choose from a variety of languages and accents for your AI agent's voice. Adjust timing and wording of responses to align with your brand.
- Crawling: Add your website or FAQ documents to your AI agent, allowing it to answer questions about your content in addition to other tasks.
- Service: Committed to providing a high-quality experience, with quick and accurate implementation of agent revisions and prompt support.