The platform emphasizes seamless integration with existing workflows, offering CRM compatibility with tools like Hubspot and Intercom. Users can refine chatbot behavior through adjustable conversation styles, including tone customization and multilingual support. Real-time notifications alert teams to critical triggers like requests for human assistance, ensuring smooth handoffs between automated and live support. A 7-day free trial allows testing core features, including unlimited file uploads for AI training and multi-channel deployment, without requiring credit card details.
Athena Chat AI enhances lead conversion through intelligent dialogue management, automatically capturing customer data and qualifying prospects. The system’s knowledge base editor enables continuous improvement of responses, with instant updates reflecting across all integrated channels. For larger organizations, enterprise plans include advanced security controls, unlimited message quotas, and personalized onboarding. The solution prioritizes ease of use through a no-code interface, enabling rapid deployment of chatbots tailored to specific use cases like technical support or product recommendations.
Key features include:
- Multi-channel chatbot deployment (website, messengers, social media)
- Customizable conversation styles and multilingual support
- Centralized dashboard for cross-platform communication management
- CRM integration with Hubspot, Intercom, and other tools
- Real-time notifications for trigger words or escalation requests
- Knowledge base editor for response accuracy control
- Starter plan with 3,000 monthly messages ($99/month)