Part-Time AI Operations

Full Description

Note: Only candidates currently residing in Canada or the USA are eligible to apply.

We do not provide visa sponsorship or support for visa-related documentation.

Applications reviewed on a rolling basis—join us in advancing AI innovation

Job Opportunity: Part-Time AI Operations & Systems Specialist at Burrard Pharma

Position:

Part-Time AI Operations & Systems Specialist

Company:

Burrard PharmaLocation:

Remote (Must be based in Canada or USA, with preference for Vancouver, BC; no visa sponsorship provided)

Type:

Part-Time (Contract Basis, 20 hours per week)

Compensation:

Competitive hourly rate based on experience ($50-70/hour, commensurate with expertise)

About Burrard Pharma

Burrard Pharma is a leader in AI-driven pharmaceutical development, providing automated insights, CTD dossier generation, and scalable tools for researchers, labs, and enterprises via our subscription-based platform.

Specializing in generic drug formulations, technology transfers, and ICH/DRAP-compliant solutions, we're revolutionizing pharma with cutting-edge AI.

We're seeking a senior-level AI expert to optimize our platform's AI systems, manage CRM operations, and oversee AI-driven chat support, ensuring seamless functionality for our users.

Role Overview

This part-time role focuses on advanced AI operations, CRM system management (HubSpot), AI prompt engineering, and AI-driven chat system administration for our innovative pharmaceutical platform.

You'll ensure our AI delivers precise, compliant outputs, optimize HubSpot for user data and platform analytics, and manage AI-powered chat for technical user support.

We're targeting a senior professional with deep expertise in AI systems and regulated environments—not a junior role.

Pharmaceutical knowledge is a valuable asset but not required, as the focus is on technical AI proficiency and system administration.

Key Responsibilities

• AI Platform Optimization & Prompt Engineering:

Design and refine advanced prompts for generative AI models (e.g., via xAI or similar APIs) to produce accurate outputs like formulation insights or stability protocols; optimize AI system performance and troubleshoot errors in real-time.

• HubSpot CRM Management:

Administer HubSpot's technical backend, including custom objects, API integrations, and automated workflows for user onboarding, subscription tracking, and platform analytics in a regulated environment.

• AI-Driven Chat Management:

Configure and manage AI-powered live chat systems (e.g., Intercom with NLP capabilities) to handle user queries on platform features like subscriptions or regulatory outputs, ensuring technical accuracy and user satisfaction.

• System Administration:

Oversee backend operations for our AI-centric platform, managing user registrations, ensuring data security per pharma compliance standards (e.g., ICH/DRAP), and maintaining system scalability and uptime.

• Executive & Technical Oversight:

Provide AI-focused reports to leadership on system performance, user query resolution rates, and platform metrics; support high-level tasks like API integrations or compliance-aligned AI customizations.

Qualifications & Requirements

• Experience Level:

years in AI operations, system administration, or technical roles in tech or regulated industries (e.g., health tech, biotech); proven success managing AI platforms or complex CRM systems—not suitable for junior professionals.

• AI Technical Expertise:

Advanced proficiency in prompt engineering for generative AI models, API integrations (e.g., xAI, OpenAI), and NLP applications; experience with Python or JavaScript for scripting and AI optimization is critical.

• CRM & Technical Skills:

Expertise in HubSpot's technical features (e.g., custom objects, API workflows; certification preferred); proficiency in AI-driven chat platforms (e.g., Intercom, Drift) and data tools for system analytics.

• Pharmaceutical Knowledge:

Familiarity with pharmaceutical platforms (e.g., CTD modules, regulatory registrations, USP-NF) is a strong asset but not mandatory; ability to quickly learn pharma-specific contexts is valued.

• Soft Skills:

Analytical problem-solving for AI system debugging; proactive communication for leadership reporting; ability to work independently in a high-tech, fast-paced environment.

• Education:

Bachelor's or Master's in Computer Science, AI, Data Science, or related field; certifications in AI (e.g., Google AI, AWS ML) or CRM systems (HubSpot Admin) are highly desirable.

• Location & Eligibility:

Must be based in Canada or the USA, with a strong preference for candidates in Vancouver, BC. Burrard Pharma does not support visa sponsorship or any visa-related documentation.

• Availability:

Part-time with flexible hours; must be proactive and available for real-time AI system monitoring and chat support as needed.

What We Offer

• Opportunity to shape a groundbreaking AI platform revolutionizing pharmaceutical development.

• Remote flexibility with significant autonomy in AI system management.

• Growth in a cutting-edge AI-tech environment, collaborating with industry pioneers.

• Competitive pay with performance incentives tied to system uptime and query resolution metrics.

How to Apply

If you're a top-tier expert in Canada or the USA (Vancouver preferred) with a passion for AI operations and system administration, apply now Submit your resume, a cover letter detailing your AI prompt engineering projects and CRM management experience, and samples of technical work (e.g., AI prompts, chat system configs, or HubSpot workflows) to .

Note: Only candidates currently residing in Canada or the USA are eligible to apply.

We do not provide visa sponsorship or support for visa-related documentation. Applications reviewed on a rolling basis—join us in advancing AI innovation