Principal UX Designer for AI Product Development. Job in Boston LilyLifestyle Jobs

Qualifications

• 7+ years of experience in UX or related fields
• Degree or experience in industrial design, interaction design, AI experience design, or related areas
• Experience with agile teams delivering digital products
• Familiarity with complex, cross-product environments
• Ability to support design decisions with research and evidence
• A strong digital portfolio showcasing your work
• Diverse design skills in areas including visual design, conversational interfaces, information architecture, and user research
• Expertise in designing for various platforms, including web, native, and voice interfaces
• Excellent communication abilities as a storyteller, presenter, and facilitator
• Foundational knowledge of web and mobile development
• Understanding of AI, Natural Language Processing, and Machine Learning
• Insight into the value of design systems and the importance of scalability
• Proficient in partnering with user research to address customer problems
• Skilled at analyzing qualitative and quantitative feedback to derive insights
• A collaborative spirit able to partner with data scientists and cognitive engineers on AI challenges
• An innate curiosity and drive to explore
• A true passion for design

Responsibilities

• Join Fidelity Investments in transforming the financial services industry by prioritizing our customers' needs
• Lead the design direction to achieve business outcomes across multiple product teams with minimal oversight
• Collaborate with product owners to influence product strategy effectively
• Ensure consistent customer experiences by working cross-functionally across the organization
• Contribute positively to the culture of the User Experience Design group
• Mentor and coach junior designers, fostering their growth and development
• Provide thought leadership in design and product strategy
• Engage in continuous learning to enhance your skills and knowledge
• Inspire innovative design practices and solutions

Full Description

The Role

Join Fidelity Investments in transforming the financial services industry by prioritizing our customers' needs. We are seeking a creative and experienced Principal User Experience Designer who excels in working across various channels and is passionate about innovative design practices. If you are eager to embrace the possibilities that AI technology offers to make investing accessible for diverse audiences, we want you on our team.

This is a dynamic and fast-paced environment where customer-centric, data-driven decisions and collaboration are key. Our organization strongly values modern design thinking and effective problem-solving methodologies.

Key Responsibilities:

• Lead the design direction to achieve business outcomes across multiple product teams with minimal oversight.

• Collaborate with product owners to influence product strategy effectively.

• Ensure consistent customer experiences by working cross-functionally across the organization.

• Contribute positively to the culture of the User Experience Design group.

• Mentor and coach junior designers, fostering their growth and development.

• Provide thought leadership in design and product strategy.

• Engage in continuous learning to enhance your skills and knowledge.

• Inspire innovative design practices and solutions.

Expertise and Skills You Bring:

• 7+ years of experience in UX or related fields.

• Degree or experience in industrial design, interaction design, AI experience design, or related areas.

• Experience with agile teams delivering digital products.

• Familiarity with complex, cross-product environments.

• Ability to support design decisions with research and evidence.

• A strong digital portfolio showcasing your work.

• Diverse design skills in areas including visual design, conversational interfaces, information architecture, and user research.

• Expertise in designing for various platforms, including web, native, and voice interfaces.

• Excellent communication abilities as a storyteller, presenter, and facilitator.

• Foundational knowledge of web and mobile development.

• Understanding of AI, Natural Language Processing, and Machine Learning.

• Insight into the value of design systems and the importance of scalability.

• Proficient in partnering with user research to address customer problems.

• Skilled at analyzing qualitative and quantitative feedback to derive insights.

• A collaborative spirit able to partner with data scientists and cognitive engineers on AI challenges.

• An innate curiosity and drive to explore.

• A true passion for design.

Note: Fidelity is not providing immigration sponsorship for this position.

The Team:

This role is part of Fidelity's User Experience Design team, dedicated to creating simple, accessible digital experiences for our customers.

Our hybrid working model offers the benefits of both onsite and remote work, requiring most associates to be onsite every other week (Monday to Friday) at a Fidelity office.

Please note that Fidelity's business complies with several regulatory provisions which may affect our hiring practices, including laws regarding criminal histories.