AI Video Creator / Generative Filmmaker (On-Site – Westlake Village Studio)

Job highlights Identified by Google from the original job post Qualifications • Experience in technical account management, customer success, operations, or project management within cloud, AI infrastructure, or data center environments • Comfortable working with technical customers and cross-functional internal teams • General understanding of AI infrastructure concepts such as GPU servers, Kubernetes, high-performance networking, and storage • Strong communication, organization, and follow-through skills • Ability to manage multiple priorities in a fast-moving environment • 2 more items(s) Responsibilities • Serve as the primary technical point of contact for assigned customers • Build trusted relationships with customer engineering and operations teams • Coordinate with internal infrastructure, data center operations, and engineering teams to ensure smooth delivery • Support customer onboarding, deployment, and scaling of AI/GPU workloads • Identify performance, utilization, and cost-optimization opportunities • Conduct regular operational and technical reviews with customers • Advocate for customer needs internally and drive issue resolution • 4 more items(s) More job highlights Job description Role Overview

GMI Cloud is building next-generation AI and GPU cloud infrastructure to support fast-scaling AI companies, research labs, and enterprise customers.

The Technical Account Manager (TAM) plays a critical customer-facing role, working at the intersection of customers, infrastructure, and operations to ensure successful delivery, adoption, and long-term account success.

Key Responsibil...ities

• Serve as the primary technical point of contact for assigned customers.

• Build trusted relationships with customer engineering and operations teams.

• Coordinate with internal infrastructure, data center operations, and engineering teams to ensure smooth delivery.

• Support customer onboarding, deployment, and scaling of AI/GPU workloads.

• Identify performance, utilization, and cost-optimization opportunities.

• Conduct regular operational and technical reviews with customers.

• Advocate for customer needs internally and drive issue resolution.

Qualifications

• Experience in technical account management, customer success, operations, or project management within cloud, AI infrastructure, or data center environments.

• Comfortable working with technical customers and cross-functional internal teams.

• General understanding of AI infrastructure concepts such as GPU servers, Kubernetes, high-performance networking, and storage.

• Strong communication, organization, and follow-through skills.

• Ability to manage multiple priorities in a fast-moving environment.

Preferred Qualifications

• Experience supporting enterprise or AI-scale customers.

• Exposure to hyperscale data center or AI infrastructure environments.

• Bilingual communication skills (English / Chinese) are a plus. Show full description Report this listing Loading...