Analytics Product Owner - Platforms and Governance

Full Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.

The Analytics Product Owner is responsible for enhancing and supporting data science environments and Model Risk Governance processes, to improve HSBC’s fraud detection capability. The role will have an entity reporting line into Strategic Fraud Analytics. The Strategic Fraud Analytics team sits within the UK Fraud Team and plays a major role in combating fraud, with a focus on putting data science capabilities at the centre of HSBC’s fraud strategies. The team develop counter-fraud solutions and messaging across different business areas and are involved in the identification, formulation and implementation of analytical processes to protect HSBC and its customers against financial crime.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Understand and optimise the use of the Feedzai analytics platform on behalf of the Fraud Strategic Analytics team. Become the Subject Matter Expert (SME) and go-to resource for internal teams.

• Act as the analytics lead for management of platform enhancements resulting from change initiatives. Coordinate system resources and work with technical teams to drive improvements.

• Manage the product backlog for platform features, enhancements and technical improvements, ensuring alignment with business goals

• Work closely with engineering teams to translate business requirements into actionable user stories and ensure technical feasibility

• Monitor the performance of the platform, gathering feedback from users and stakeholders to drive continuous improvement

To be successful in this role you should meet the following requirements:

• Experience with product management principles and technical concepts (architecture, cloud platforms). Proficiency in SQL for querying databases and extracting insights is also a requirement.

• Knowledge of data science workflows and experience of working with analytics platforms.

• Understanding of data pipelines, ETL (Extract, Transform, Load) processes, and data integration

• Experience in model governance, data governance or risk management.

• Proficiency in product management tools (Jira, Confluence) and a proven track record of managing backlogs and delivery timelines

This is a hybrid working role with the based location as either Birmingham or Sheffield.

Opening up a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500