Head of Digital and AI Products

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.

• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.

• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.

• To realise our vision to become Malaysi a’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Key Responsibilities

• Define and drive the overall product vision, strategy, and roadmap for digital and AI product portfolios.

• Lead the end-to-end product lifecycle from ideation, design, and development to launch, adoption, and scaling.

• Collaborate with cross-functional teams (engineering, data science, marketing, operations, and business leaders) to deliver innovative and impactful AI-enabled products.

• Establish and track KPIs to measure product performance, customer adoption, and business impact.

• Stay abreast of emerging digital and AI technologies, industry trends, and best practices to drive innovation and competitive advantage.

• Build, mentor, and develop a team of product managers and specialists, fostering a culture of customer-centricity and innovation.

• Ensure compliance with data governance, AI ethics, and regulatory standards.

• Act as a thought leader and advocate for digital and AI products, both internally and external.

Key Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or related field; Master’s degree preferred.

• Minimum 12–15 years of experience in product management, with at least 5 years in leadership roles overseeing digital or AI/ML products.

• Proven track record of delivering successful AI and digital products at scale.

• Strong understanding of AI technologies (machine learning, NLP, computer vision, GenAI) and digital platforms.

• Excellent leadership, stakeholder management, and communication skills.

• Strong business acumen with the ability to align technology initiatives with organisational goals.

• Experience working in agile environments and leading cross-functional teams.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.

• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview.

You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people.

We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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