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Posted on 7/14/2025

Freelance ServiceNow Expert - AI Trainer

Mindrift

Texas City, TX

Part-time and Contractor

Qualifications

  • You have a Bachelor's or Master's degree in Business Management/Administration, Project Management, Operations Management, Information Technology
  • You have at least 5 years of professional experience with Service Now software
  • Your level of English is advanced (C1) or above
  • You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines
  • Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge
  • Work on advanced AI projects and gain valuable experience that enhances your portfolio

Benefits

  • Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments

Responsibilities

  • Content Creation & Refinement:
  • Create and refine content to ensure accuracy and relevance across a variety of topics in Service Now Consultancy, while also developing references and examples of tasks
  • Conduct interviews and assess the qualification tests of experts, ensuring their competency
  • Chat Moderation:
  • Provide support by addressing project-related questions from other experts in Discord chats, especially those related to project guidelines
  • Auditing Work:
  • Review and evaluate tasks completed by other experts, ensuring they align with project guidelines
  • Provide constructive feedback, verify expertise-related information, and edit content as necessary to improve quality
  • From creating training prompts to refining model responses, you'll help shape the future of AI while ensuring technology benefits everyone
  • Influence how future AI models understand and communicate in your field of expertise

Full Description

Freelance Service Now Consultant - Quality Assurance Freelance Service Now Consultant - Quality Assurance

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At Mindrift, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI.

What We Do

The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.

About

The Role

Generative AI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills.

Responsibilities:

• Content Creation & Refinement:

Create and refine content to ensure accuracy and relevance across a variety of topics in Service Now Consultancy, while also developing references and examples of tasks.

• Experts Acquisition:

Conduct interviews and assess the qualification tests of experts, ensuring their competency

• Chat Moderation:

Provide support by addressing project-related questions from other experts in Discord chats, especially those related to project guidelines.

• Auditing Work:

Review and evaluate tasks completed by other experts, ensuring they align with project guidelines. Provide constructive feedback, verify expertise-related information, and edit content as necessary to improve quality

How To Get Started

Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you'll help shape the future of AI while ensuring technology benefits everyone.

Requirements

• You have a Bachelor's or Master's degree in Business Management/Administration, Project Management, Operations Management, Information Technology.

• You have at least 5 years of professional experience with Service Now software

• Your level of English is advanced (C1) or above

• You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines

• Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge

Benefits

Why you should apply for this freelance role:

• Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.

• Work on advanced AI projects and gain valuable experience that enhances your portfolio.

• Influence how future AI models understand and communicate in your field of expertise

Seniority level

• Seniority level

Mid-Senior level

Employment type

• Employment type

Part-time

Job function

• Job function Other

• Industries

IT Services and IT Consulting

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