AI Operations Associate

Qualifications

• A – All-In Attitude
• Strong interest in AI and automation; eager to learn and explore new tools
• Ability to learn and implement systems quickly to bring order, scalability, and efficiency to a fast-moving business
• Excellent communication skills with the ability to bridge AI with business goals
• Self-starter mentality and high accountability for results
• Hands-on experience with AI tools like ChatGPT, Fathom, or other chatbot platforms
• Familiarity with business platforms like GoHighLevel, Kajabi, or Monday.com
• Experience designing smooth, intuitive chat interfaces for clients and internal users
• Prior experience in workflow automations or integrating AI with business systems
• Remote position in the United States
• A – All-In Attitude
• We’re proactive not reactive

Benefits

• Standard work hours are Monday-Friday, 9am-5pm EST, however we offer great flexibility
• Compensation & Benefits
• Compensation: $45,000-$55,000 annual salary with exponential growth potential
• Unlimited PTO: Flexible time off, moving to unlimited after 6 months, plus company-wide holidays
• Retirement Plan: 401k with employer match after 6 months
• Wardrobe Stipend: $2,000 first-year bonus for business and event attire
• Home Office Stipend: To create a productive remote workspace
• Annual Incentive Trip: Fully-paid team trip to a bucket-list destination
• Private Wellness Center: Monthly access to gym, sauna, and cold plunge (Located in Georgia)
• Flexible Work Location: Work from anywhere, as long as work is done well and on time
• About Paid Ads Academy

Responsibilities

• We are hiring an AI Operations Associate to build and scale an intelligent assistant that supports our fast-paced and growing business
• This foundational role will bring structure, consistency, and strategy to how we use AI inside the company—creating tools that serve our clients by improving communication and experience, and that support our team internally by streamlining processes and increasing efficiency
• AI Training: Participate in and complete all company-provided AI training to ensure proper understanding and effective implementation of the AI bot
• Build & Maintain AI Bot: Develop and maintain a custom AI bot that answers client questions, provides actionable next steps, and streamlines internal workflows to increase team efficiency
• Brand Alignment: Train the bot to reflect our warm, professional, and results-driven brand voice
• Workflow Automation: Integrate the AI bot with business-critical tools (CRM, payment systems, project management platforms)
• Knowledge Management: Implement company SOPs, FAQs, and best practices into the bot for consistency and accuracy
• Continuous Improvement: Monitor performance, gather feedback, and optimize for accuracy and engagement
• Escalation Pathways: Build clear hand-off processes to human team members when needed
• AI Innovation: Stay on the cutting edge of all AI tools and proactively recommend improvements that can increase company efficiency and client success
• To be the go-to advertising training partner for entrepreneurs and their teams

Full Description

AI Operations Associate

Full-Time Position / Atlanta Area Preferred📍

Location: Remote

Employment Type: Full-Time

Reports To: Operations Manager

We are hiring an AI Operations Associate to build and scale an intelligent assistant that supports our fast-paced and growing business.

This foundational role will bring structure, consistency, and strategy to how we use AI inside the company—creating tools that serve our clients by improving communication and experience, and that support our team internally by streamlining processes and increasing efficiency.

You’ll own the beginning to end development of our AI bot, ensuring it’s not just functional but aligned with our brand voice and values.

If you’re a self-starter who thrives in building systems from scratch and gets excited about using AI to take business operations to the next level, we’d love to meet you.

At Paid Ads Academy, you'll get a front-row-seat to one of the fastest growing woman-owned startups in the advertising education space for entrepreneurs.

Values alignment is non-negotiable.

Our team is built on a shared commitment to our core values, which make it RAIN. These values guide how we work, lead, and grow together:

• R – Results-Driven

• A – All-In Attitude

• I – Integrity First

• N – Next Level

Responsibilities

• AI Training: Participate in and complete all company-provided AI training to ensure proper understanding and effective implementation of the AI bot.

• Build & Maintain AI Bot: Develop and maintain a custom AI bot that answers client questions, provides actionable next steps, and streamlines internal workflows to increase team efficiency.

• Brand Alignment: Train the bot to reflect our warm, professional, and results-driven brand voice.

• Workflow Automation: Integrate the AI bot with business-critical tools (CRM, payment systems, project management platforms).

• Knowledge Management: Implement company SOPs, FAQs, and best practices into the bot for consistency and accuracy.

• Continuous Improvement: Monitor performance, gather feedback, and optimize for accuracy and engagement.

• Escalation Pathways: Build clear hand-off processes to human team members when needed.

• AI Innovation: Stay on the cutting edge of all AI tools and proactively recommend improvements that can increase company efficiency and client success.

Qualifications

• Strong interest in AI and automation; eager to learn and explore new tools.

• Ability to learn and implement systems quickly to bring order, scalability, and efficiency to a fast-moving business.

• Excellent communication skills with the ability to bridge AI with business goals.

• Self-starter mentality and high accountability for results.

Nice to Have

• Hands-on experience with AI tools like ChatGPT, Fathom, or other chatbot platforms.

• Familiarity with business platforms like GoHighLevel, Kajabi, or Monday.com.

• Experience designing smooth, intuitive chat interfaces for clients and internal users.

• Prior experience in workflow automations or integrating AI with business systems.

Location and Schedule

• Remote position in the United States

• Standard work hours are Monday-Friday, 9am-5pm EST, however we offer great flexibility

Compensation & Benefits

• Compensation: $45,000-$55,000 annual salary with exponential growth potential

• Unlimited PTO: Flexible time off, moving to unlimited after 6 months, plus company-wide holidays.

• Retirement Plan: 401k with employer match after 6 months.

• Wardrobe Stipend: $2,000 first-year bonus for business and event attire.

• Home Office Stipend: To create a productive remote workspace.

• Annual Incentive Trip: Fully-paid team trip to a bucket-list destination.

• Private Wellness Center: Monthly access to gym, sauna, and cold plunge (Located in Georgia)

• Flexible Work Location: Work from anywhere, as long as work is done well and on time.

About Paid Ads Academy

Vision

To be the go-to advertising training partner for entrepreneurs and their teams.

Mission

We empower entrepreneurs and their teams how to become findable™ for what they do by mastering paid ads in-house.

Values: Our core values make it RAIN.

R – Results-Driven

Performance is our priority.

We work with relentless focus to deliver results for ourselves, our team, and our clients so they can win.

A – All-In Attitude

We’re proactive not reactive.

We show up ready to serve others and we step in before it’s asked because we are all in on the mission.

I – Integrity First

The right thing is the best thing.

We take ownership, act quickly on mistakes, and prioritize trust through high-quality work.

N – Next Level

We’re committed to growth.

We are coachable, eagerly invite feedback, and are committed to delivering work that goes above and beyond