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Posted on 2026/10/31

AI Transformation PMO, Regional People

Shopee

Malaysia

Full-time

Job Description

  • Support the development and execution of the Regional People AI transformation agenda, identifying opportunities to improve productivity, employee experience, quality, cost, and risk.
  • Work with People teams to translate workflow pain points into prioritised AI use cases, business cases and implementation plans.
  • Manage the portfolio of AI initiatives, including project plans, timelines, dependencies, risks and stakeholder updates.
  • Coordinate execution across Regional and Local People teams, Product, Technology, Data and other relevant functions.
  • Drive rollout and adoption through process redesign, SOPs, playbooks, training and change-management activities.
  • Define and track KPIs for adoption and business impact, and use performance data and user feedback to improve solutions.
  • Support responsible AI governance, including usage guidelines, guardrails and documentation.

Requirements

  • Bachelor's Degree in any field a Master's degree would be advantageous but is not required
  • Minimum 2 years of full-time strategy working experience in a top-tier strategy consulting firm, excluding internship and part-time work experience
  • Strong analytical and problem-solving skills, with the ability to structure ambiguous business problems and develop practical recommendations.
  • Strong project management skills, including managing timelines, deliverables, risks and cross-functional stakeholders.
  • Comfortable working with data, spreadsheets and dashboards to generate insights and measure impact.
  • Experience with AI products, Large Language Models and common enterprise use cases.
  • Strong communication and stakeholder management skills.