Marketplace Onboarding Specialist (Egypt-based, Remote for UAE/KSA)

Full Description

• Location:* Cairo, Egypt (Remote with UAE/KSA coordination) • Role Type:* Full-time About Us Smartt AI is a leading plug-and-play e-commerce enabler in the GCC and Egypt, helping global and regional brands scale across top marketplaces like Amazon, Noon, Namshi, Carrefour, DubaiStore, Styli, and more .

We are hiring two Marketplace Onboarding Specialists based in Egypt:- One focusing on UAEmarketplaces- One focusing on KSA marketplaces (with compliance handled through Sma rtt AI’s license partner in KSA).

Key ResponsibilitiesGeneral (both roles):

• Manage end-to-end onboarding of brands and products across all major and emerging marketplaces in UAE and KSA.
• Current scope includes (but is not limited to):
• UAE: Amazon.ae, Noon UAE, Namshi, Carrefour UAE, DubaiStore
• KSA: Amazon.sa, Noon KSA, Centrepoint, Styli, Carrefour KSA
• Set up accounts, upload catalogs (bulk flat files + manual), create A+ content
• Ensure accuracy of product data (images, attributes, pricing, inventory)
• Coordinate with internal teams (content, logistics, finance) and external category managers.
• Troubleshoot errors, resolve compliance blocks, and ensure fast go-live.- Maintain a structured onboarding tracker and submit weekly progress reports. UAE-Focused Role:
• Onboard across Amazon.ae, Noon UAE, Namshi, Carrefour UAE, DubaiStore.
• Manage VAT, trade license, and compliance submissions (via Smartt AI’s UAE entity).
• Build relationships with UAE marketplace category managers to accelerate approvals. KSA-Focused Role:
• Onboard across Amazon.sa, Noon KSA, Centrepoint, Styli, Carrefour KSA.
• Prepare documentation and coordinate compliance through Smartt AI’s 3rd-party license partner (no direct SFDA work required).
• Support logistics for cross-border shipments into KSA.
• Ensure Arabic/English localization of all product listings. KPIs / Success Metrics
• Time-to-live: Account + first SKU live within 4–6 weeks
• Accuracy: 100% error-free uploads (zero compliance rejections).
• Throughput: Onboarding of 50–100 SKUs per week depending on category.
• Proactivity: Issues escalated within 24 hours with suggested solutions. Tools & Systems
• Amazon Seller Central (UAE/KSA)- Noon Partners Portal (UAE/KSA)
• Namshi Vendor Portal- Carrefour Vendor Portal
• Excel (advanced level – especially flat file management)
• ERP/OMS knowledge (advantage)
• Google Sheets, Slack/Teams, Notion (internal coordination) Reporting Structure
• Reports to: Business Development Manager – Works closely with: - Content team (for A+ content, images, translations)
• Logistics team (for FBA/FBM/warehousing coordination)
• Finance team (for VAT, invoice, payout tracking) Requirements
• 2–4 years of hands-on marketplace onboarding experience (Amazon, Noon, Namshi, Carrefour, Jumia, etc.).
• Strong knowledge of catalog uploads, flat files, and compliance documentation.
• Prior experience handling UAE or KSA marketplaces is a must.
• Bilingual (Arabic & English) strongly preferred.
• Detail-oriented, process-driven, and able to manage multiple brands simultaneously.- Based in Egypt, with proven ability to manage remote GCC operations. Why Join Us
• Work with leading global brands entering the GCC.- Join a fast-growing AI-powered e-commerce enabler.
• Gain exposure to multi-country operations across UAE, KSA, and Egypt.
• Competitive compensation + career growth opportunities. Job Type: Full-time Pay: E£13,000.00 - E£15,000.00 per month