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Posted on 2025/10/12

AI Consultant – Agentic AI & Systems Integration

TaskUs

Orlando, FL, United States

Full-time

Qualifications

  • Bachelor’s degree in Business, Engineering, Computer Science or related field
  • 3+ years consulting or client-facing systems integration experience (especially involving…

Benefits

  • *** At Task Us, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages

Responsibilities

  • This role will be a blend of strategy and implementation
  • As an AI Consultant, you will guide clients through the end-to-end lifecycle of Agentic AI adoption: from strategy and vendor/platform selection, through deployment, system integration, and ongoing maintenance
  • You will be a key architect and integrator helping clients not only envision what is possible, but also ensuring AI agents are properly resold, implemented, integrated with legacy or partner systems, and governed
  • You will own the configuration, conversational design, prompting, testing, and deployment of AI agents for some of the world’s most exciting companies
  • Your success will be measured by the real business outcomes you enable: cost savings, better CX metrics, improved operational efficiency, and sustainable adoption
  • ** Assess a client’s current CX and operational workflows to identify use-cases for agentic AI, automation, human-AI hybrid models, and underlying system integration
  • Build AI strategy roadmaps that include platform reselling/integration options, deployment timelines, value-case projections, and risk mitigation
  • Configure, prompt, test, deploy, and maintain AI agents across digital & voice channels; ensure they integrate with existing enterprise/CX systems (workflows, CRM/PMS/telephony etc.)
  • Design architecture for human-AI handoffs and hybrid models: define where automation applies, where human oversight is needed, ensuring smooth transitions and quality control
  • Facilitate workshops, technical deep-dives, and executive briefings to align stakeholders on technology choices, platform integrations, and change management implications
  • Drive change management: help clients articulate vision, navigate the operational/organizational impact of deploying AI agents, upskill internal teams, and manage stakeholder expectations
  • Track, report, and optimize key success metrics (cost savings, accuracy, customer satisfaction, retention) after deployment; ensure ongoing governance and continuous improvement

Full Description

.

AI Consultant – Agentic AI & Systems Integration page is loaded## AI Consultant – Agentic AI & Systems Integration locations:

USA - Remote time type:

Full time posted on:

Posted Todaytime left to apply:

End Date:

November 30, 2025 (30+ days left to apply) job requisition :

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• * About Task Us:

• * Task Us is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.

Leveraging a cloud-based infrastructure, Task Us serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, Fin Tech, and Health Tech.

The People First culture at Task Us has enabled the company to expand its workforce to approximately 45,000 employees globally.

Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)!

We at Task Us understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

• **

• What We Offer:

• *** At Task Us, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.

Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.

We take pride in our inclusive environment and positive impact on the community.

Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within Task Us.

Join our team today and experience firsthand our dedication to supporting People First.

This role will be a blend of strategy and implementation.

As an AI Consultant, you will guide clients through the end-to-end lifecycle of Agentic AI adoption: from strategy and vendor/platform selection, through deployment, system integration, and ongoing maintenance.

You will be a key architect and integrator helping clients not only envision what is possible, but also ensuring AI agents are properly resold, implemented, integrated with legacy or partner systems, and governed.

You will own the configuration, conversational design, prompting, testing, and deployment of AI agents for some of the world’s most exciting companies.

Your success will be measured by the real business outcomes you enable: cost savings, better CX metrics, improved operational efficiency, and sustainable adoption.

• * Key Responsibilities

• ** Assess a client’s current CX and operational workflows to identify use-cases for agentic AI, automation, human-AI hybrid models, and underlying system integration

• Build AI strategy roadmaps that include platform reselling/integration options, deployment timelines, value-case projections, and risk mitigation

• Configure, prompt, test, deploy, and maintain AI agents across digital & voice channels; ensure they integrate with existing enterprise/CX systems (workflows, CRM/PMS/telephony etc.)

• Design architecture for human-AI handoffs and hybrid models: define where automation applies, where human oversight is needed, ensuring smooth transitions and quality control

• Facilitate workshops, technical deep-dives, and executive briefings to align stakeholders on technology choices, platform integrations, and change management implications

• Drive change management: help clients articulate vision, navigate the operational/organizational impact of deploying AI agents, upskill internal teams, and manage stakeholder expectations

• Track, report, and optimize key success metrics (cost savings, accuracy, customer satisfaction, retention) after deployment; ensure ongoing governance and continuous improvement

• * Qualifications

• * Required:

• Bachelor’s degree in Business, Engineering, Computer Science or related field

• 3+ years consulting or client-facing systems integration experience (especially involving…