Full Stack Engineer; AI Learner Engagement

Full Description

Position: Staff Full Stack Engineer (AI Learner Engagement)

Staff Full Stack Engineer (AI Learner Engagement)

Thinkific is a learning commerce platform.

We unite community, courses, and content with commerce, so experts and businesses can create transformative learning experiences to grow their revenue.

We build products that create impact and raise the bar on what’s possible through online learning.

Our team of 300+ Thinkers supports learning businesses around the globe, while working collaboratively to learn, grow, and succeed together.

Join us to see how we’re building one of the best workplaces in North American tech!

We believe every candidate should have a fair, inclusive, and overall great experience when exploring a new role with Thinkific.

Our hiring team is here to guide you through each step, so you always know what to expect!

Can you architect scalable, reliable systems while mentoring others to reach their technical best?

We’re looking for a Staff Full Stack Engineer to join our new AI Learner Engagement team at Thinkific.

In this role, you’ll lead the design and implementation of high-impact technical solutions, set architectural direction, and ensure our AI-powered learner engagement systems scale effectively for a growing global customer base.

You’ll shape best practices, addressing complex engineering problems, and clearing blockers for high-priority work.

This will enable us to deliver AI-driven product experiences that businesses can trust as they grow.

Reporting to the Senior Engineering Manager, you’ll work closely with other Staff Engineers, Principal Engineers, and Engineering Leadership to advance our technical strategy.

Your goal will be to help guide and execute on projects related to your technical domain.

Here’s how you’ll accomplish this:

• Own a technical domain within our system and be accountable for operations, SLOs, and architectural evolution, ensuring the systems you own effectively support AI-powered learner engagement across the platform

• Contribute to the overall technical strategy by helping the business make informed technical decisions through high-level estimates, options, and feasibility assessments

• Contribute to technical direction by reviewing proposals for new technologies, patterns, and implementations

• Collaborate with engineering managers, product managers, designers, and other stakeholders to define requirements and specifications for software projects

• Advocate for engineering best practices by sharing knowledge, teaching others new skills, and contributing to improving engineering standards, tooling, and processes

• Lead technical discussions and mentor other engineers to support growth and improve the overall team’s productivity

• Be a core implementer for your team, role-modelling clean, efficient, and maintainable code in alignment with best practices, coding standards, and testing standards, and uphold these standards within the team

• Participate in on-call rotations, troubleshooting production issues to maintain service reliability

The person we have in mind likely:

• Has 7 or more years of experience as a Software Engineer, including at least 2 years in a Staff Engineer or equivalent technical leadership position

• Has deep architectural expertise in their domain, including event-driven systems, domain-driven design, and multi-tenant architectures

• Understands component architectures, design systems, accessibility, and internationalization

• Experience with modern backend frameworks including Ruby on Rails or Node.js

• Has experience with asynchronous job processing and queuing technologies such as SNS, SQS, BullMQ and Sidekiq

• Has experience with machine learning and/or building products leveraging deep learning

• Leverages AI tools to ideate, improve engineering productivity, and support others in adopting AI effectively

• Has experience designing or scaling production AI features, and is motivated to apply that expertise to deepen learner engagement on the platform

• Combines strong product thinking with adaptability, ownership, and collaborative leadership. They know when to lead, when to listen, and how to elevate the team around them

• Loves to learn and grow, continuously levelling up their skills in this field, whether that’s through…