Security is a cornerstone of BrainyBear's architecture, evidenced by its Cloud Application Security Assessment (CASA) Tier 2 certification through the App Defense Alliance, co-founded by Google. This ensures enterprise-grade data protection for handling sensitive customer inquiries. The chatbots continuously improve through machine learning, analyzing past interactions to refine responses and resolve up to 80% of routine queries automatically. Flexible deployment options include direct website embedding via plugins for WordPress, Shopify, and other platforms, alongside API-driven integrations with existing business tools.
Pricing tiers accommodate businesses of all scales: a Free plan offers 50 monthly messages and basic features, while paid plans include Basic ($38/month for 1,000 messages), Growth ($89/month for 5,000 messages), and Business ($189/month for 10,000 messages). Enterprise solutions provide unlimited customization with dedicated support. The platform's self-learning capabilities ensure chatbots evolve alongside business needs, maintaining relevance through automatic updates from connected knowledge sources and user interaction patterns.
Key features include:
- 3-step chatbot creation (scan, train, deploy)
- Real-time API integration for dynamic data
- Multilingual support (80+ languages)
- CASA Tier 2-certified security framework
- Self-improving AI through interaction analysis
- Seamless integration with major messaging platforms
- Document upload (PDF/DOC) and website scanning
- Customizable branding and conversation flows