Machine Learning Developer – Document AI / GenAI

Full Description

Role Title: Machine Learning Developer

Location: Sheffield, UK(Hybrid)

Role Description:

Key role details:

• They ideally would be Sheffield based and going to the office 3 days a week. If they are really strong then we can maybe make the case for them to be remote

• Team will be OBKYC. Going through formal technical interviews HSBC have for all our engineering teams

• MUST HAVE Strong experience in Document AI/Intelligent document processing using traditional models and Generative AI - particularly in using open source models for achieving business outcomes.

Machine Learning (ML) Developer JD: Onboarding and Know Your Customer (OBKYC) Value Stream

The Onboarding and Know Your Customer (OBKYC) Enabler Value Stream has been established to deliver common, group-wide onboarding and KYC capabilities and services. It brings together business, operations and technology colleagues to co-design and build solutions to deliver better products and services for our customers.

This value stream is intended to deliver towards our Future State Architecture (FSA) and the Digital Acceleration Programme - enabling a consistent approach in how we deliver change across the bank to facilitate improving the experience of our customers, the resilience of our infrastructure, and allow us to embrace innovative technologies.

Our global businesses, operations and technology teams work closely together to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely.

OBKYC scope incorporates onboarding products, platforms, and a delivery capability particularly suited to client-aligned agile delivery at pace. The products provide our CIB and Wealth & Private Banking client base with onboarding capabilities to enable a best-in-class staff and client experience. Solutions are tailored to suit the client’s needs, from Treasury depts of large multi-nationals to sole traders.

We are investing heavily across these domains with a strategic focus on increasing adoption of AI capabilities through our flagship AI journeys, day-to-day engineering and overall ways of working. To accelerate achieving our vision , we are seeking an experienced AI Engineer to join the Client Services and OBKYC Technology group. The role will be Poland based but will work with our teams globally.

Principal responsibilities

• Building production-ready models to drive content extraction and classification from images and text-based sources.

• Working closely with business teams to understand requirements and iteratively design and develop solutions.

• Collaborative with product managers, technical teams.

• Create, test and iterate new and existing products and features.

• Designing and building Python/ML/OCR-based components.

• Not only supporting the development of the product, but also the full lifecycle including the deployment, testing and production support of the application.

Required experience

• MUST HAVE Strong experience in Document AI/Intelligent document processing using traditional models and Generative AI - particularly in using open source models for achieving business outcomes.

• Experience delivering to production in python, with a focus on machine learning, deep learning, natural language processing, generative AI, image processing and OCR all additional positives.

• Experience with some of the following frameworks - TensorFlow, Pytorch, Hugging face, Spacy, OpenCV, Regex or equivalents.

• Experience delivering safe code to production, focusing on cybersecurity and resilience of the application and APIs.

Nice to Have:

• Experience using PostgreSQL for data storage and management.

• Proficiency with Azure's core services like Azure Virtual Machines and experience with one or all of Azure CLI, Azure Kubernetes Service (AKS) and Azure DevOps

• Experience delivering in teams releasing at a high cadence to production.