Mid-Level Solutions Architect – Customer-Facing

Qualifications

• 3–6 years in Solutions Architecture, Pre-Sales, or Implementation Consulting
• Strong understanding of B2B SaaS tools and workflows
• Experience building or configuring demo or sandbox environments
• Excellent customer communication and technical problem-solving skills
• Familiarity with GTM platforms like CRMs, customer support tools, analytics, etc

Responsibilities

• They are seeking a Customer-Facing Solutions Architect to lead the design and delivery of demo experiences that drive sales success, collaborating closely with Sales, Product, and Technical teams
• Lead discovery calls to understand customer goals, workflows, and use cases
• Design custom TestBox environments aligned to buyer success criteria
• Collaborate with SEs to scope trial plans and delivery timelines
• Build and configure product environments with real-world data and workflows
• Lead delivery during implementations — ensuring environments stay relevant and effective
• Iterate quickly in response to stakeholder feedback
• Work with Product and Engineering to enhance platform capabilities
• Share common patterns and product gaps to influence roadmap
• Contribute to internal documentation and reusable templates
• Measure impact through internal NPS, environment usage, and reuse rate
• Continuously optimize environment quality and delivery speed

Full Description

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Job Summary:

TestBox is a company on a mission to transform software transactions through an innovative platform. They are seeking a Customer-Facing Solutions Architect to lead the design and delivery of demo experiences that drive sales success, collaborating closely with Sales, Product, and Technical teams.

Responsibilities:

• Lead discovery calls to understand customer goals, workflows, and use cases

• Design custom TestBox environments aligned to buyer success criteria

• Collaborate with SEs to scope trial plans and delivery timelines

• Build and configure product environments with real-world data and workflows

• Lead delivery during implementations — ensuring environments stay relevant and effective

• Iterate quickly in response to stakeholder feedback

• Work with Product and Engineering to enhance platform capabilities

• Share common patterns and product gaps to influence roadmap

• Contribute to internal documentation and reusable templates

• Measure impact through internal NPS, environment usage, and reuse rate

• Continuously optimize environment quality and delivery speed

Qualifications:

Required:

• 3–6 years in Solutions Architecture, Pre-Sales, or Implementation Consulting

• Strong understanding of B2B SaaS tools and workflows

• Experience building or configuring demo or sandbox environments

• Excellent customer communication and technical problem-solving skills

• Familiarity with GTM platforms like CRMs, customer support tools, analytics, etc.

Preferred:

• Experience with synthetic data or AI-enhanced environments

Company:

TestBox create AI-powered demo and POC environments with custom data that mirrors your prospect's business, closing deals faster. Founded in 2020, the company is headquartered in Boulder, Colorado, USA, with a team of 11-50 employees. The company is currently Early Stage.