Posted on 2025/03/15
Google Cloud AI Engineer
Navtech, Inc.
Atlanta, GA, United States
Qualifications
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Good knowledge of the Google Contact Center AI solution
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Bachelor's or Master's degree in Computer Science or Mathematics or equivalent practical experience (at least 4-5 years)
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Experience in Machine Learning Tools and Algorithms like TensorFlow, AI, DL, or NLP
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Excellent command over spoken, written, and business communication skills
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Familiarity with Google's Cloud Fundamentals: Core Infrastructure Course
Benefits
- We offer a competitive salary package and benefits including medical, dental, and vision insurance, retirement savings plan, paid time off, and opportunities for professional growth and development
Responsibilities
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As a key member of our technical support team, you will be responsible for configuring, setting, administering, and customizing the CCAI solution to meet our clients' specific requirements
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Configure and customize the CCAI solution to meet client needs
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Deliver complex AI and DA projects
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Coding using Python, Scala, Java, and Go, combined with Data Structures, algorithms, and software design
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Experience with DL frameworks such as TensorFlow, PyTorch, XGBoost, and others
Full Description
About Navtech, Inc.
Navtech, Inc. is a technology-driven company that specializes in delivering cutting-edge solutions for contact centers.
We strive to provide our clients with innovative and effective tools to enhance their customer experience.
Job Description:
We are seeking an experienced Contact Center Specialist to join our team.
As a key member of our technical support team, you will beresponsible for configuring, setting, administering, and customizing the CCAI solution to meet our clients' specific requirements.
Key Responsibilities:
• Configure and customize the CCAI solution to meet client needs
• Deliver complex AI and DA projects
• Coding using Python, Scala, Java, and Go, combined with Data Structures, algorithms, and software design
• Experience with DL frameworks such as TensorFlow, PyTorch, XGBoost, and others
Requirements:
To succeed in this role, you must have:
• Good knowledge of the Google Contact Center AI solution
• Bachelor's or Master's degree in Computer Science or Mathematics or equivalent practical experience (at least 4-5 years)
• Experience in Machine Learning Tools and Algorithms like TensorFlow, AI, DL, or NLP
• Excellent command over spoken, written, and business communication skills
• Familiarity with Google's Cloud Fundamentals: Core Infrastructure Course
What We Offer:
We offer a competitive salary package and benefits including medical, dental, and vision insurance, retirement savings plan, paid time off, and opportunities for professional growth and development.

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