< More Jobs

Posted on 2025/03/07

Senior Product Manager – B2B Platform & API

Pixellot - AI-Automated Sports Video and Analytics

Springfield, IL, United States

Full-time

Qualifications

  • 5+ years of experience as a Product Manager, preferably in B2B SaaS, platform management, or API products

  • Experience in building and optimizing customer management tools and admin interfaces

  • Strong understanding of API ecosystems, platform scalability, and customer onboarding workflows

  • Proven track record in implementing frictionless upsell strategies to increase service adoption

  • Ability to work cross-functionally with engineering, sales, and customer success teams

  • Strong analytical and problem-solving skills, with a data-driven mindset

  • Technical fluency, with the ability to translate customer needs into platform capabilities

  • Passion for building seamless, scalable, and customer-centric solutions

  • Be part of a fast-growing company with a global impact on sports technology

Benefits

  • Take ownership of a critical B2B platform, optimizing customer experience and revenue opportunities

Responsibilities

  • We offer a comprehensive B2B platform with customer management tools, admin interfaces, API products, and seamless upsell mechanisms to maximize value for our customers

  • As we scale, we need a dedicated product leader to optimize how customers interact with our platform, manage their accounts, and unlock additional services

  • Own and enhance Pixellot’s B2B customer management system, ensuring scalability, usability, and efficiency

  • Develop and optimize admin tools to improve customer onboarding, account management, and service customization

  • Lead the strategy and development of API products, ensuring seamless integration and interoperability across Pixellot’s ecosystem

  • Create a frictionless upsell experience, enabling customers to effortlessly discover and adopt additional services

  • Collaborate with sales, customer success, and engineering teams to align platform capabilities with business and customer needs

  • Analyze data and customer behavior to identify pain points, optimize workflows, and enhance platform usability

  • Define and track key product metrics, driving continuous improvement and alignment with company objectives

  • Stay ahead of industry trends in B2B SaaS, platform management, and API-driven monetization

  • Work on cutting-edge admin tools and API-driven services that enhance customer interactions

Full Description

Are you passionate about building intuitive B2B platforms?

Do you thrive on optimizing customer experiences and scaling API-driven solutions?

Pixellot is the global leader in AI-powered sports production, delivering cutting-edge automated video solutions to sports organizations worldwide.

Our platform drives end-to-end sports content creation, distribution, and monetization, serving broadcasters,leagues, clubs, and media companies.

We offer a comprehensive B2B platform with customer management tools, admin interfaces, API products, and seamless upsell mechanisms to maximize value for our customers.

As we scale, we need a dedicated product leader to optimize how customers interact with our platform, manage their accounts, and unlock additional services.

As part of your role, you will:

• Own and enhance Pixellot’s B2B customer management system, ensuring scalability, usability, and efficiency

• Develop and optimize admin tools to improve customer onboarding, account management, and service customization

• Lead the strategy and development of API products, ensuring seamless integration and interoperability across Pixellot’s ecosystem

• Create a frictionless upsell experience, enabling customers to effortlessly discover and adopt additional services

• Collaborate with sales, customer success, and engineering teams to align platform capabilities with business and customer needs

• Analyze data and customer behavior to identify pain points, optimize workflows, and enhance platform usability

• Define and track key product metrics, driving continuous improvement and alignment with company objectives

• Stay ahead of industry trends in B2B SaaS, platform management, and API-driven monetization

You should bring with you:

• 5+ years of experience as a Product Manager, preferably in B2B SaaS, platform management, or API products

• Experience in building and optimizing customer management tools and admin interfaces

• Strong understanding of API ecosystems, platform scalability, and customer onboarding workflows

• Proven track record in implementing frictionless upsell strategies to increase service adoption

• Ability to work cross-functionally with engineering, sales, and customer success teams

• Strong analytical and problem-solving skills, with a data-driven mindset

• Technical fluency, with the ability to translate customer needs into platform capabilities

• Passion for building seamless, scalable, and customer-centric solutions

Why You’ll Love Working Here:

• Take ownership of a critical B2B platform, optimizing customer experience and revenue opportunities

• Work on cutting-edge admin tools and API-driven services that enhance customer interactions

• Be part of a fast-growing company with a global impact on sports technology

• Collaborate with a talented, passionate team in a dynamic and innovative environment

Join the Team!

If you're excited about B2B platform management, API products, and creating seamless customer experiences, we’d love to hear from you.

Powered by JazzHR

lF9eFtW9Ft

Zero to AI Engineer Program

Zero to AI Engineer

Skip the degree. Learn real-world AI skills used by AI researchers and engineers. Get certified in 8 weeks or less. No experience required.