AI, Product Owner - Contract

Full Description

Overview

Product Owner - Contract role at Architech. This is a 6-month contract with a possible extension. The base pay range is CA$60.00/hr - CA$65.00/hr. This range is provided by Architech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$60.00/hr - CA$65.00/hr

Position Overview

This is a 6-month contract with a possible extension.

Key Responsibilities

• Translate business problems into clear, actionable requirements for AI-driven solutions, ensuring user-centric design and measurable outcomes.

• Collaborate with stakeholders to define and prioritize product features, ensuring alignment with business goals and customer needs.

• Apply technical expertise and business acumen to write clear, concise stories in collaboration with UX designers and engineering teams.

• Own and manage the product backlog, leading backlog refinement, sprint planning, and review meetings.

• Develop and maintain the product roadmap, balancing business objectives, technical feasibility, and evolving requirements.

• Work closely with development teams to ensure clear communication of requirements and provide guidance throughout the development cycle.

• Identify and prioritize opportunities to integrate AI and automation, incorporating considerations for data privacy, fairness, and transparency.

• Define and analyze metrics that ensure the success of the release of products and features (KPIs and OKRs) specifically user adoption, business impact, and monitor their performance post-launch.

• Ensure clear communication of requirements and provide guidance throughout the development lifecycle, validating that delivered functionality meets user stories and business goals.

• Regularly communicate changes to technical and business decisions within the project.

• Report significant changes, resource needs, obstacles and risks to the project manager for recommendations and approvals.

What We’re Looking For

Experience & Skillset:

• 3-5 years as a Product Owner or in a similar role.

• Experience working in Agile/Scrum environments within a software development firm.

• Strong understanding of Agile frameworks (Scrum, Kanban) and software development lifecycle (SDLC).

• Experience supporting call center tools, including agent assist, knowledge management (KM) tools, Info Assist, chat apps, and device guides.

• Experience in CEX and contact drivers in the context of customer support centers.

• Ability to support the POS (point of sale) system.

• Skilled in writing user stories, running them through squads, and drafting technical specifications.

• Able to thrive in ambiguous situations, driving clarity and focus, setting priorities, and converting ideas into action.

• Exceptional communication, leadership, and stakeholder management skills.

• Strong analytical and problem-solving skills.

• Experience working with cross-functional teams, including engineering, design, and QA.

Equal Opportunity

Architech is an equal opportunity employer committed to diversity. Should you require any accommodations prior to or during the interview process, please indicate this during the interview process. We strongly encourage applications from racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Product Management and Project Management

Industries

IT Services and IT Consulting and Software Development

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