Product Manager - AI

Introduction to the role

In partnership with our client, we are seeking a Product Manager to serve as the architect of Voice AI innovation for emerging markets. You will be a pivotal strategic partner in scaling a Voice AI platform purpose-built for healthcare and enterprise productivity bridging the gap between cutting-edge AI technology and the unique realities of accent-rich, multilingual, low...-infrastructure environments.

If you are an execution-focused product leader who can translate complex market needs into world-class AI solutions while representing the organization with confidence on the global stage, we want to meet you.

Who are we looking for?

• You are an intelligent, articulate, and highly structured thinker who can hold your own in any room whether it's engineers, C-suite executives, or international enterprise stakeholders.

• You are a confident communicator with exceptional verbal and written skills, capable of translating complex technical concepts into clear, compelling narratives for both technical and non-technical audiences.

• You are globally aware and culturally adaptable, with experience interfacing with US, UK, EU, African, or Asian markets, and you're comfortable representing the organization on the international stage.

• You are technically fluent, with a strong understanding of software development lifecycles, APIs, cloud-based systems, and ideally some exposure to AI / ML concepts like speech-to-text, NLP, or LLMs.

• You are user-obsessed and outcome-driven, balancing strategic vision with meticulous attention to detail in high-pressure, high-ambiguity environments.

• You are resilient and adaptable, thriving in fast-paced enterprise environments where you're moving from discovery to pilot to scale with speed and precision.

Your Responsibilities…

Product Strategy & Vision

• You will define, refine, and execute the Voice AI product roadmap in alignment with company strategy and market needs.

• You will translate complex user needs from doctors, insurers, call centers, and enterprise teams into clear, actionable product priorities.

• You will track global advancements in speech-to-text, LLMs, conversational AI, and healthcare AI, adapting relevant innovations to low- and middle-income country (LMIC) contexts.

• You will identify high-leverage opportunities for differentiation in multilingual, accent-rich, and low-infrastructure environments.

Execution & Cross-Functional Delivery

• You will lead cross-functional squads across Engineering, Data Science, Design, and Operations to deliver product milestones on time.

• You will drive structured experimentation around accuracy optimization, latency reduction, multilingual model performance, enterprise features, and hardware integrations.

• You will own and monitor core product KPIs including STT accuracy, latency benchmarks, adoption and retention metrics, enterprise ROI, and user satisfaction.

• You will ensure seamless execution from pilot to full-scale deployment.

Enterprise Deals : From Scope → Pilot → Scale

• You will partner closely with Business Development and Partnerships teams to shape enterprise solutions for hospital systems, insurance companies, call centers, and multinational enterprises.

• You will lead product discovery sessions with enterprise stakeholders, translating pilot insights into scalable product frameworks.

• You will build repeatable deployment models and serve as a key product representative during onboarding, implementation, and go-live phases.

Voice AI Innovation & Technical Collaboration

• You will collaborate with research institutions and AI partners to localize models for African accents, noisy environments, medical terminology, and multilingual datasets.

• You will evaluate and integrate third-party AI tools into the voice stack.

• You will work closely with engineers on APIs, model performance tradeoffs, infrastructure decisions, and system integrations to ensure product decisions are both technically sound and commercially viable.

Stakeholder & Market Alignment

• You will conduct field research with doctors, nurses, and frontline professionals to co-design solutions that solve real-world problems.

• You will gather continuous feedback from enterprise users to ensure compliance and productivity use cases are embedded into product design.

• You will drive structured feedback loops to maintain strong product-market fit.

Leadership & Culture

• You will champion a user-first, data-driven, and rapid-iteration culture across internal and external teams.

• You will communicate product direction clearly and operate confidently in high-ambiguity, high-growth environments.

• You will represent the organization professionally in global conversations, embodying its values and vision.

What Success looks like…

• Successfully lead at least 2–3 enterprise pilots to full-scale deployments within the first 12 months.

• Measurably improve STT accuracy and / or latency benchmarks.

• Establish a repeatable enterprise deployment playbook that moves prospects from proof-of-concept to scale quickly and efficiently.

• Strengthen product-market fit through structured feedback loops with users and enterprise stakeholders.

• Become a trusted product face for international partners, research collaborators, and enterprise clients.

To be considered for this role you should have…

• 4–8+ years of experience in Product Management, preferably in AI / ML products, SaaS platforms, healthtech, or enterprise technology.

• Demonstrated experience working cross-functionally with engineering and technical teams.

• Exceptional verbal and written communication skills, with the ability to engage confidently with international stakeholders and globally distributed teams.

• High level of professional polish, composure, and executive presence in international settings (experience with US, UK, EU, African, or Asian markets is strongly preferred).

• Strong understanding of software development lifecycles, APIs, integrations, and cloud-based systems.

• Basic familiarity with AI / ML concepts (e.g., STT, NLP, LLMs) is highly advantageous.

• Experience interfacing with enterprise clients or B2B stakeholders is a plus.

• Exposure to Voice AI, Speech Recognition, Conversational AI, healthcare, or regulated industries is preferred.

• Experience operating in emerging markets or building localization-focused products is a strong advantage.

Challenges you may face in this role…

• Navigating high-ambiguity environments where you're building and refining product frameworks in real-time.

• Balancing technical depth with strategic clarity when engaging with diverse stakeholders—from engineers to non-technical enterprise decision-makers.

• Operating across time zones and cultures while maintaining strong alignment with globally distributed teams.

• Driving enterprise adoption in markets where Voice AI is still an emerging concept, requiring significant education and trust-building.

• Managing competing priorities across product innovation, enterprise delivery, and stakeholder engagement in a fast-paced, high-growth environment.

The Goodies…

• Competitive salary and performance-based incentives.

• Opportunity to shape a pioneering Voice AI product for emerging markets.

• Direct impact on healthcare and enterprise productivity across Africa and beyond.

• Exposure to cutting-edge AI research, enterprise partnerships, and global markets.

• A collaborative, innovative, and mission-driven work environment. Show full description