Technical Director ( Product Manager)

Full Description

ai, we’re redefining customer engagement for e-commerce brands by empowering them with their own AI-powered ambassadors to deliver hyper-personalized Email and SMS interactions at an enterprise scale.

Our platform enables brands to communicate with their audience in a natural and contextually relevant manner, driving higher engagement and conversion rates. While increasing LTV and driving measurable growth, we help brands stay focused on what matters most—the customer.

We're looking for a hands-on Technical Product Manager to help define, prioritize, and drive product development for our company.

We’re a fast-moving team building a rapidly growing company that’s transforming the e-commerce industry. Define and Build the Product : Collaborate with leadership, engineers, and users to shape the product roadmap while pushing real backend and frontend code updates.

~ Translate product ideas into actionable plans, contribute to technical specs, and participate directly in agile development sprints.

~ Hands-On With AI : Interface with and drive improvements in our internal AI systems, including writing prompts, testing, and tuning models. User-Centric Development : Cross-Functional Collaboration : Work closely with engineering, sales, and customer success teams to align product development with customer value and company goals.

~ Measure Impact : Help define success metrics, analyze usage data, and leverage insights to continuously improve the product.

A baseline of technical product management experience, ideally working on SaaS, AI, or ecommerce focused platforms. Comfortable discussing complex technical concepts and trade-offs with engineering teams.

~2 years of coding experience with frontend and backend technologies, ideally including React, TypeScript, AWS, PostgreSQL, and ClickHouse.

~ Deeply involved in the AI ecosystem — using AI tools for the majority of your personal and work-related tasks, keeping up with the rapid pace of AI innovation, and comfortable discussing and understanding technical AI concepts, model improvements, and infrastructure advances. Able to understand user problems and think critically about solutions, balancing technical feasibility with user value.

~ Comfortable explaining technical ideas and product decisions to different audiences, from engineers to executives.

~ Impactful Work: Your contributions will help build a global company with a real, measurable impact on ecommerce businesses.