Full Description
Want to work at a multinational investment bank?
Join mthree as an
Automation + AI Analyst (Production Support)
and fast-track your career by working with one of our global investment banking clients.
You’ll be part of a team that is expanding AI-driven, automation-first practices—reducing manual work, integrating systems, and scaling automation across production support environments.
This isan ideal role for someone who loves solving problems, enjoys making systems “talk to each other,” and is excited by the idea of using Python, workflow tools, and AI-based approaches to make work happen automatically and smarter.
What you’ll do :
In this role, you'll help modernize production support through automation, AI-driven workflows, and system integrations.
Your work will directly support “keep the lights on” operations while transforming manual processes into scalable, automated solutions.
Build and maintain automation workflows to reduce manual production support tasks
Develop Python scripts and tooling to automate checks, alerts, and routine processes
Integrate systems and data sources using platforms such as ServiceNow and other workflow tools
Support an automation-first mindset by identifying improvement opportunities within production support
Help scale automation practices across the team by sharing best practices and contributing to continuous enhancement initiatives
Troubleshoot and improve existing automation solutions to ensure stability and performance
What we’re looking for (must have) :
Hands-on exposure to Python scripting
Understanding of automation concepts and an automation-first mindset
Familiarity with workflow tools or ticketing systems (e.g., ServiceNow)
Ability to think logically about systems and how they integrate
Strong problem-solving skills and willingness to build scalable solutions
Interest in AI-driven approaches to improving operational processes
Preferred skills / experience :
Experience in production support, operations, or technology support functions
Exposure to system integration work (“making systems talk to each other”)
Experience automating routine checks or tasks
Familiarity with automation platforms, orchestration tools, or scripting frameworks
Knowledge of workflow automation and continuous improvement practices
Experience within a financial institution
About mthree
mthree is the award-winning talent and training partner for leading organizations worldwide.
As technology continues to evolve, we ensure that professionals like you have the skills and opportunities to succeed in today’s rapidly changing world.
By joining mthree, you’ll gain :
Access to top roles with prestigious global clients, including tier-one investment banks
The chance to work on impactful projects with a global leader in the finance industry
A full suite of benefits, training, and support to help you thrive in your role
Opportunities to transition into permanent roles with our clients and build a long-term career
Whether you're starting your journey or looking for your next big opportunity, mthree connects you to roles where you can make a difference.
At mthree, we believe in empowering individuals to build impactful careers.
When you join us, you're not just starting a new job; you're joining a global community of professionals working at the cutting edge of technology.
Our values support courageous teammates, needle movers, and learning champions, all while prioritizing the health and well-being of our employees.
We celebrate the diversity of every individual who contributes to making mthree what it is today—and what it will be in the future. We take pride in fostering a culture of equality and, more importantly, inclusion.
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