Product & Program Delivery Lead

Qualifications

• Software: Understand modern architectures (Linux, APIs, microservices)
• Can read a PR and ask the right questions
• Know what "technical debt" actually means
• Don't need to write models — need to know when the AI team is blocked or over committed
• Hardware/Embedded: Familiar with firmware development cycles, hardware validation, and manufacturing integration
• Understand why HW timelines are different from software
• 7+ years in technical program management, engineering management, or similar roles
• Shipped products that involved hardware + software + cloud integration
• Experience in industrial tech, IoT, or embedded systems (not just pure SaaS)
• Track record of running programs with 15-30 engineers across multiple teams
• Comfort presenting to executives and translating technical risks into business impact
• Strong Preference
• Background as a software engineer, systems engineer, or technical lead before moving to program management
• Experience with predictive maintenance, condition monitoring, or industrial automation
• Worked in companies doing platform migrations (legacy → modern architecture)
• Familiarity with manufacturing and supply chain integration
• Thermal imaging, sensor systems, or related domain experience
• Experience with UL certification, regulatory compliance for industrial products
• PMP certification (not required, but shows you know the fundamentals)
• The VP spends less than 2 hours/week on coordination overhead
• Teams hit 80%+ of milestone commitments
• Risks surface 2+ weeks before they become blockers
• CEO can explain engineering's progress in board meetings without hand holding
• Engineers see you as helpful, not overhead deployment readiness
• Surprises keep hitting leadership
• A program you ran that involved hardware + software integration

Benefits

• Dependency map across all 4 workstreams
• Salary Range: Based on experience
• Equity: Stock options (details based on experience)

Responsibilities

• Own the cross-functional program plan spanning Sustainment, Core Platform, HW Systems, and AI COE
• Run weekly delivery syncs with all leads — drive decisions, not status updates
• Track milestones, dependencies, and risks across all workstreams
• Identify blockers before they become crises; escalate with recommendations, not just problems
• Manage the quarterly planning cycle: roadmap inputs, capacity allocation, commitment setting
• Execution Discipline (25%)
• Define and track engineering KPIs: deployment velocity, bug rate, SDLC adoption, milestone hit rate
• Build the dashboards and reporting that give leadership confidence in our execution
• Hold teams accountable to commitments without micromanaging
• Drive adoption of consistent processes across teams (release management, sprint cadence, documentation)
• Technical Program Management (25%)
• Get deep enough technically to smell risk — know when an "80% done" is actually 50%
• Review architecture decisions for cross-team impact (API contracts, data pipelines, firmware/software interfaces)
• Coordinate vendor deliverables and technical integration points
• Support build-vs-partner evaluations with structured analysis
• This role exists to make sure we ship on time, with quality, across all teams
• You'll orchestrate delivery across Sustainment (keeping customers happy) and Platform & Innovation (building the future), while giving the CEO clear visibility into engineering execution
• Risk register with owners and mitigations
• Weekly delivery sync format established teams drift on timelines, and
• This isn't a clipboard PM role
• Data/ML: Grasp data pipeline concepts, model training basics, and deployment considerations
• DevOps/Infrastructure: CI/CD, deployment pipelines, monitoring, cloud vs. on-prem tradeoffs
• Can evaluate build vs. buy for infrastructure tooling
• Review a system architecture diagram and spot missing pieces
• Understand why a "simple API change" might actually be a 3-week effort
• Call BS when someone says "it's almost done" but can't demo anything
• Facilitate technical trade-off discussions without needing engineers to translate
• VP Engineering: Direct manager
• You translate his strategy into execution plans
• Weekly 1:1, real-time on escalations
• Sustainment Lead: Coordinate release timing, customer commitments, production issues
• Core Platform Lead: Track POC milestones, architecture decisions, integration points
• HW Systems Lead: Coordinate vendor timelines, firmware/software integration, build-vs-partner analysis
• AI COE Lead: Balance AI capacity across teams, track model
• You're just collecting status and making slides
• Teams route around you to get things done

Full Description

Product & Program Delivery Lead

MultiSensor AI | Reports to VP Engineering & Innovation

Why This Role Exists

MultiSensor AI is transforming from a condition-monitoring company into a predictive maintenance platform.

We're running two parallel tracks: protecting current revenue while building a next-generation platform with AI-powered predictions.

Delivery Orchestration (50%)

• Own the cross-functional program plan spanning Sustainment, Core Platform, HW Systems, and AI COE

• Run weekly delivery syncs with all leads — drive decisions, not status updates

• Track milestones, dependencies, and risks across all workstreams

• Identify blockers before they become crises; escalate with recommendations, not just problems

• Manage the quarterly planning cycle: roadmap inputs, capacity allocation, commitment setting

Execution Discipline (25%)

• Define and track engineering KPIs: deployment velocity, bug rate, SDLC adoption, milestone hit rate

• Build the dashboards and reporting that give leadership confidence in our execution

• Hold teams accountable to commitments without micromanaging

• Drive adoption of consistent processes across teams (release management, sprint cadence, documentation)

Technical Program Management (25%)

• Get deep enough technically to smell risk — know when an "80% done" is actually 50%

• Review architecture decisions for cross-team impact (API contracts, data pipelines, firmware/software interfaces)

• Coordinate vendor deliverables and technical integration points

• Support build-vs-partner evaluations with structured analysis

What You'll Deliver

This role exists to make sure we ship on time, with quality, across all teams.

You'll orchestrate delivery across Sustainment (keeping customers happy) and Platform & Innovation (building the future), while giving the CEO clear visibility into engineering execution.

If you're removed, the VP gets pulled into every coordination meeting,

First 30 Days

• Dependency map across all 4 workstreams

• Risk register with owners and mitigations

• Weekly delivery sync format established teams drift on timelines, and

This isn't a clipboard PM role.

You need enough technical depth to:

• Software: Understand modern architectures (Linux, APIs, microservices).

Can read a PR and ask the right questions. Know what "technical debt" actually means.

• Data/ML: Grasp data pipeline concepts, model training basics, and deployment considerations. Don't need to write models — need to know when the AI team is blocked or over committed.

• Hardware/Embedded: Familiar with firmware development cycles, hardware validation, and manufacturing integration. Understand why HW timelines are different from software.

• DevOps/Infrastructure: CI/CD, deployment pipelines, monitoring, cloud vs. on-prem tradeoffs. Can evaluate build vs. buy for infrastructure tooling.

We're not expecting you to code daily, but you should be able to:

• Review a system architecture diagram and spot missing pieces

• Understand why a "simple API change" might actually be a 3-week effort

• Call BS when someone says "it's almost done" but can't demo anything

• Facilitate technical trade-off discussions without needing engineers to translate

Experience We're Looking For

Must Have

• 7+ years in technical program management, engineering management, or similar roles

• Shipped products that involved hardware + software + cloud integration

• Experience in industrial tech, IoT, or embedded systems (not just pure SaaS)

• Track record of running programs with 15-30 engineers across multiple teams

• Comfort presenting to executives and translating technical risks into business impact

Strong Preference

• Background as a software engineer, systems engineer, or technical lead before moving to program management

• Experience with predictive maintenance, condition monitoring, or industrial automation

• Worked in companies doing platform migrations (legacy → modern architecture)

• Familiarity with manufacturing and supply chain integration

Nice to Have

• Thermal imaging, sensor systems, or related domain experience

• Experience with UL certification, regulatory compliance for industrial products

• PMP certification (not required, but shows you know the fundamentals)

Who You'll Work With

• VP Engineering: Direct manager.

You translate his strategy into execution plans. Weekly 1:1, real-time on escalations.

• Sustainment Lead: Coordinate release timing, customer commitments, production issues

• Core Platform Lead: Track POC milestones, architecture decisions, integration points

• HW Systems Lead: Coordinate vendor timelines, firmware/software integration, build-vs-partner analysis

• AI COE Lead: Balance AI capacity across teams, track model

You're succeeding if:

• The VP spends less than 2 hours/week on coordination overhead

• Teams hit 80%+ of milestone commitments

• Risks surface 2+ weeks before they become blockers

• CEO can explain engineering's progress in board meetings without hand holding

• Engineers see you as helpful, not overhead deployment readiness

You're failing if:

• You're just collecting status and making slides

• Teams route around you to get things done

• Surprises keep hitting leadership

• You can't explain why something is delayed, only that it's delayed

• Engineers groan when you schedule a meeting

Level: Senior Manager / Director equivalent

Salary Range: Based on experience

Equity: Stock options (details based on experience)

Location: Hybrid/Remote (Atlanta)

Send your resume, salary expectations and a brief note (3-4 sentences) on:

• A program you ran that involved hardware + software integration

• How you handle a team that's clearly going to miss a commitment

Reports To: VP Engineering & Innovation

Direct Reports: None initially (may grow to include release manager, program coordinator)