Content Designer III CAD & AI Products

Full Description

Job Title: Content Designer III CAD & AI Products

Location & Work Mode:100% Remote, Canada

Core working hours are 9:00 AM to 3:00 PM, with flexibility to start early or late as needed.

Experience: 5+ Years

Role Summary

NearSource is looking for a Content Designer III to support enterprise-grade construction software initiatives for a Fortune 500 product company.

This role focuses on designing high-quality learning and in-product content that improves clarity, usability, and adoption across CAD and AI-powered experiences.

You will work closely with product, design, and engineering teams to define content standards and evaluate AI-driven experiences, ensuring consistency, effectiveness, and customer success.

Key Responsibilities

Review and assess AI-driven product experiences from a content design perspective, focusing on completeness, clarity, formatting, conciseness, voice, tone, and personalization

Define and implement a structured methodology for evaluating the quality of AI-generated content responses

Drive content design decisions that improve product usability, learnability, and customer adoption

Partner with product managers, designers, and engineers to deliver cohesive, high-quality software experiences

Leverage qualitative and quantitative insights to inform continuous content and experience improvements

Contribute to and maintain content standards across construction-focused CAD products

Collaborate with internal stakeholders to align content strategy with overall customer experience goals

Must-Have Skills

Proven experience writing and structuring help, learning, or in-product content for software applications

Strong background in designing intuitive and easy-to-learn software experiences

Hands-on experience working with AI-powered software features

Excellent written and verbal communication skills

Demonstrated ability to collaborate effectively with cross-functional stakeholders

Experience contributing to or delivering production-grade software applications

Strong sense of ownership, accountability, and self-motivation

Bachelor's degree in Content, Design, Engineering, Software, Communication, or a related field

Nice-to-Have Skills

Experience working within the AEC industry

Exposure to or hands-on experience with generative AI technologies

Apply now, or share your resume with salary expectations at .

Thank you for considering a career with us.

Once you submit your application, our Talent Acquisition team will carefully review your profile.

If there is a strong alignment, we will reach out to discuss your experience, role details, compensation, benefits, and next steps.

While we may not be able to respond to every applicant due to volume, we sincerely appreciate your interest.

About NearSource: NearSource Technologies is a trusted partner for future-ready software consulting, enabling Fortune 500 enterprises to accelerate digital transformation.

Our global engineering teams deliver impactful, long-term solutions for some of the world's most respected technology organizations.

Equal Opportunity Statement: NearSource is an equal opportunity employer committed to fostering an inclusive and respectful workplace.

We celebrate diversity and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or background.

Innovation thrives when every individual is empowered to contribute.