
## Full Description
Position: Senior Business Analyst for DVE & Voice AI Workstream

Location: London, UK (Hybrid, 3 days onsite)

Duration: 6-12+ Months Inside IR35 Contract

Required Skills:

Likely to have 7-10 years of experience.

Working to the DVE & Voice AI Product Owner – lead on business requirements discovery, support the definition and design of the customer and colleague journeys, and elaborate detailedrequirements to enable technical delivery.

1. Plan, run, and drive engagement with a diverse range of stakeholders across relevant business and technical areas to capture high-level requirements and support the detailed documentation of journeys.

2. Drive the discovery, elaboration, and prioritisation of features to shape the backlog, working in close collaboration with Product, Service Design, and Tech Design teams.

3. In collaboration with Service Design colleagues, understand and articulate the implications of strategic choices and design decisions across the entire end-to-end customer or colleague journey, including any potential impact on current operations.

4. Engage closely with Solution Design resources from Digital and Networks teams as needed, providing the required level of detail to enable high-level, and subsequently detailed, estimates of development effort.

5. Facilitate workshops and discussions to refine and prioritise the migration backlog, ensuring alignment with strategic objectives and technical feasibility. Also support to drive alignment across technical, architecture, product and experience requirements.



## Qualifications
* Fluency in English (native or bilingual level)
* Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python, C, C#, C++, React, Go, Java, Kotlin, or Swift
* Excellent writing and grammar skills
* A bachelor’s degree (completed or in progress)
## Benefits
* Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand
* Flexible schedule: choose which projects you take on and when you work
* Competitive pay: projects are paid hourly, starting at $40+ USD per hour
* Opportunities for higher-paying projects are available with strong performance
* PayPal will handle any currency conversions from USD
* Pay: From $40.00 per hour
## Responsibilities
* Join the DataAnnotation team and contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and setting your own schedule
* Your work directly contributes to refining intelligent systems that learn, adapt, and evolve
* Design and solve diverse coding problems used to train AI systems
* Write clear, high-quality code snippets and detailed explanations
* Evaluate AI-generated code for accuracy, performance, and clarity
* Provide feedback that directly shapes the next generation of AI models

## Full Description
Join the DataAnnotation team and contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and setting your own schedule.

We are looking for a proficient Web Developer to help advance AI development. As a member of DataAnnotation’s coding team, you’ll be part of a growing community of over 100,000 professionals — including front-end, back-end, full-stack, machine learning, and other engineers — who are driving real-world impact in AI development.

Our platform offers an engaging blend of flexibility and challenge: you’ll work closely with state-of the art AI models to take on programming tasks that include creating and solving challenging coding problems, building beautiful apps with rich functionality, and synthesizing insights through data analysis and visualization. Your work directly contributes to refining intelligent systems that learn, adapt, and evolve. Some team members fit this work alongside a full-time role, while others treat it as their primary focus, choosing projects and schedules that align with their availability and goals.

To get started, once you sign up for an account, you'll take a short assessment (this serves as our version of an interview). If you pass that assessment, you’ll receive an email confirmation, and paid work will become available to you through our platform.

Benefits:

• Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

• Flexible schedule: choose which projects you take on and when you work.

• Competitive pay: projects are paid hourly, starting at $40+ USD per hour. Opportunities for higher-paying projects are available with strong performance.

• Impact: help shape the future of AI technologies.

Responsibilities:

• Design and solve diverse coding problems used to train AI systems.

• Write clear, high-quality code snippets and detailed explanations.

• Evaluate AI-generated code for accuracy, performance, and clarity.

• Provide feedback that directly shapes the next generation of AI models.

Qualifications:

• Fluency in English (native or bilingual level).

• Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python, C, C#, C++, React, Go, Java, Kotlin, or Swift.

• Excellent writing and grammar skills.

• A bachelor’s degree (completed or in progress).

• Previous experience as a Software Developer, Coder, Software Engineer, or Programmer is preferred.

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This job is only available to those in the US, Canada, UK, Ireland, Australia, and New Zealand. Those located outside of these countries will not see work or assessments available on our site at this time.

#INDCODSTN

Job Type: Contract

Pay: From $40.00 per hour

Work Location: Remote




## Full Description
Digital Advisory

Americas Region

SAN00010S

Joining Arup

Arup’s purpose, shared values, and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

In the US and Canada, clients leading large infrastructure projects and operating extensive networks increasingly find themselves in need of data and AI consulting services. We are seeking an experienced andvisionary Regional Data and AI Leader (Associate Principal) in either the United States or Canada to join our Americas region! This newly created, strategic role will lead data and AI advisory services, driving business development and technical excellence across the US and Canada. You will work closely with the Digital Advisory, Software Development, Data, and Geospatial teams, collaborating with market leaders in Rail, Aviation, Water, and Energy. This role is designed for expansion, with future team-building anticipated as project workload and pipeline grow!

The Opportunity

• Monitor project timelines, budgets, and resources; provide oversight and guidance to staff.

• Ensure projects are delivered on time, within budget, and to client satisfaction.

• Identify and address potential issues or risks; ensure compliance with contractual obligations and quality standards.

• Work with Market Leaders in Rail, Aviation, and Water to expand digital advisory relationships with existing clients and open relationships with new clients.

• Lead business development strategies to win new projects and diversify services.

• Supervise proposal and bid preparation; talk contracts and terms.

• Identify suitable partners for major pursuits.

• Advise clients on their data and AI strategy and implementation roadmap.

• Develop data and AI advisory service offerings relevant to the market.

• Advise clients on technology vendors and assist procurement to deliver on data and AI strategies.

• Possess solid understanding of principles of data governance, information management, data architecture, and AI/ML.

• Identify and mitigate project risks related to technical, regulatory, and contractual requirements.

• Implement quality control measures to monitor and improve project outcomes and client satisfaction.

• Represent Arup as a Data Strategy and AI leader with vision, innovator, and partner of choice in the marketplace. People Management / Team Leadership

• Assess expertise in current regional digital team to support Data and AI advisory projects.

• Upskill digital staff to support Data and AI Advisory projects.

• Identify staffing needs and participate in recruitment and hiring.

• Support career development through mentoring, coaching, and participation in promotion and review processes.

• Monitor project budgets and financial performance to achieve revenue targets and profit margins.

• Implement financial controls and risk management practices.

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.

You will have the opportunity to do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

Is this role right for you?

• Bachelor’s degree required.

• Minimum of 15 years’ professional experience in digital consulting, with industry recognition through awards, publications, and speaking engagements.

• Extensive experience in directing and managing data and AI consulting projects.

• Experience in the Rail, Aviation, and/or Water sectors in the US and Canada is preferred.

• Proven track record in business development, client relationship management, and technical project delivery.

Please note that all applicants must apply directly via the job portal. If this role is not quite what you are looking for, but you are interested in other opportunities for a future with purpose, please sign up to our Talent Community where you will be kept up to date with roles suitable for you to shape a better world.

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognizes the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.

Benefits at Work - At Arup, we have a comprehensive and valuable benefits program that works for our employees and their families while keeping costs low. These benefits provide health and welfare security for you as well as paid time off for rest and renewal. As a member of Arup, everyone shares in our success through a global profit share scheme (payments are dependent on the firm’s financial performance). Our Global Profit Share Plan (paid bi-annually) provides an opportunity for you to share in the success of the Firm. As a valued employee of Arup, you can also choose to participate in our 401(k) plan with up to 10% company match to help you save for your future

Flexible Working - We believe that flexible arrangements create a more inclusive way of working that supports our diversity and the wellbeing of our people. Options for alternative schedules and the ability to work outside of the office for a portion of your workweek are available

San Francisco Hiring Range – The good faith base salary hiring range for this job if performed in SF is $220,000 to $240,000 per year. This range is commensurate with experience, educational background, and skill level. Benefits are not included in the base salary. Please note, hiring ranges for candidates performing work outside of San Francisco will differ.

Different People, Shared Values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.

Our Application Process

We will be reviewing our candidates for this position on a rolling basis. Once you have applied you will be evaluated and potentially moved on to the next round, at which point a member of the talent resourcing team will reach out to you directly.

Arup is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of a protected veteran, or disability.

Stay safe online. Recruitment fraud is on the rise, and Arup’s name, logo, and branding have been used in fraudulent job advertisements. Arup will never ask for bank information as part of our recruitment process.

#LI-VM1



## Qualifications
* You won't need to be building backend infrastructure or platform tooling — your focus is on crafting the best possible experience for the people using Claude.ai on the web
* Have 5+ years of experience building consumer-facing web products, with a strong emphasis on UI quality and user experience
* Are proficient in React, Next.js, and TypeScript, and have experience with Node.js on the backend side of the stack
* Genuinely care about the user experience — not just how something looks, but how fast it loads, how reliably it works, and how it feels across devices
* You think about latency and responsiveness the same way you think about design
* Strong Candidates May Also Have Experience With
* Accessibility best practices and building inclusive user interfaces
* Performance optimization for consumer web apps — profiling, reducing bundle size, improving rendering performance, and understanding where latency comes from end-to-end
* User research or usability testing, or a track record of incorporating user feedback into product decisions
* Working on AI/ML products or in fast-moving consumer product environments
* Candidates Need Not Have
* 100% of the skills needed to perform the job
* Formal certifications or education credentials
* Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience
* As such, we greatly value communication skills
## Benefits
* The annual compensation range for this role is listed below
* For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role
* Annual Salary
* $320,000—$405,000 USD
* We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues
## Responsibilities
* This is a product engineering role first and foremost
* You'll work closely with designers and product managers to bring features from concept to shipped experience, obsessing over the details that make the difference: how something feels when you first land on it, how smoothly a new interaction flows, how an interface holds up under real-world use
* Great UX isn't just about how something looks — it's about how fast it feels, how reliably it works, and how well it adapts to the device and context someone is using it on
* Build and ship user-facing features for claude.ai's web experience, working closely with designers to bring detailed, polished interactions to life
* Translate design intent into high-quality implementations — paying close attention to accessibility and the small details that add up to a great product feel
* Build responsive applications that work well across devices and screen sizes, and actively care about the performance characteristics that shape how the product feels to use — latency, responsiveness, and reliability are first-class concerns, not afterthoughts
* Collaborate tightly with product managers to understand user needs, shape feature scope, and make informed tradeoffs as you build
* Iterate quickly based on user feedback and internal testing, improving the experience on a continuous basis
* Work with the UI Platform team to consume shared components and tooling effectively, and flag gaps or pain points that would help the broader team move faster
* Help maintain a high bar for code quality and consistency within the consumer product codebase
* Collaborate well with designers and product managers, and enjoy the iterative process of turning a design into something that works beautifully in the browser
* Are comfortable working in a fast-moving environment where priorities shift and shipping quickly matters
* Pick up slack, even if it goes outside your job description
* Designing and implementing responsive layouts that work well across screen sizes and devices
* Working on products with real-time or streaming interactions (chat interfaces, live updates, etc.)

## Full Description
About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About The Role

Claude.ai is one of the most-used AI products in the world, and the experience we build for our users directly shapes how people interact with AI every day. We're looking for a talented engineer to join the team that builds the consumer web app — the interfaces, interactions, and moments that turn Claude from a capable model into a product people genuinely enjoy using.

This is a product engineering role first and foremost. You'll work closely with designers and product managers to bring features from concept to shipped experience, obsessing over the details that make the difference: how something feels when you first land on it, how smoothly a new interaction flows, how an interface holds up under real-world use. Great UX isn't just about how something looks — it's about how fast it feels, how reliably it works, and how well it adapts to the device and context someone is using it on. You won't need to be building backend infrastructure or platform tooling — your focus is on crafting the best possible experience for the people using Claude.ai on the web.

The pace is fast, the product is evolving quickly, and the opportunity to have a visible, direct impact on how millions of people use AI is real. If you love building consumer products and care about getting the details right, this could be a great fit.

Responsibilities

• Build and ship user-facing features for claude.ai's web experience, working closely with designers to bring detailed, polished interactions to life

• Translate design intent into high-quality implementations — paying close attention to accessibility and the small details that add up to a great product feel

• Build responsive applications that work well across devices and screen sizes, and actively care about the performance characteristics that shape how the product feels to use — latency, responsiveness, and reliability are first-class concerns, not afterthoughts

• Collaborate tightly with product managers to understand user needs, shape feature scope, and make informed tradeoffs as you build

• Iterate quickly based on user feedback and internal testing, improving the experience on a continuous basis

• Work with the UI Platform team to consume shared components and tooling effectively, and flag gaps or pain points that would help the broader team move faster

• Help maintain a high bar for code quality and consistency within the consumer product codebase

You May Be a Good Fit If You

• Have 5+ years of experience building consumer-facing web products, with a strong emphasis on UI quality and user experience

• Are proficient in React, Next.js, and TypeScript, and have experience with Node.js on the backend side of the stack

• Genuinely care about the user experience — not just how something looks, but how fast it loads, how reliably it works, and how it feels across devices. You think about latency and responsiveness the same way you think about design

• Collaborate well with designers and product managers, and enjoy the iterative process of turning a design into something that works beautifully in the browser

• Are comfortable working in a fast-moving environment where priorities shift and shipping quickly matters

• Pick up slack, even if it goes outside your job description

Strong Candidates May Also Have Experience With

• Accessibility best practices and building inclusive user interfaces

• Performance optimization for consumer web apps — profiling, reducing bundle size, improving rendering performance, and understanding where latency comes from end-to-end

• Designing and implementing responsive layouts that work well across screen sizes and devices

• Working on products with real-time or streaming interactions (chat interfaces, live updates, etc.)

• User research or usability testing, or a track record of incorporating user feedback into product decisions

• Working on AI/ML products or in fast-moving consumer product environments

Candidates Need Not Have

• 100% of the skills needed to perform the job

• Formal certifications or education credentials

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary

$320,000—$405,000 USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.

How We're Different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process



## Qualifications
* 5+ years relevant experience in Service/Offering Design, Professional Services, Consultancy or Product Management for services
* Demonstrated experience designing and launching professional services or success offerings for enterprise SaaS or platform businesses, ideally with cross-product (horizontal) scope
* Practical experience translating platform capabilities and API products into repeatable service deliverables
* Direct experience or strong domain knowledge of the education sector (K-12, Vocational, Higher Education, academic programs and edtech), including procurement cycles, LMS/platform integration patterns and curriculum needs
* Knowledge of customer journey mapping, experience design and how to operationalize experience across global delivery teams
* Proven ability to work effectively with global and virtual teams and to influence cross-functional stakeholders
* Strong program management skills with a track record of launching scalable offerings
* Experience working academic IT systems
* Experience in edtech, academic partnerships, or with institutional procurement and academic licensing models
* Experience with platform engineering teams, API product managers, or developer experience teams
* Previous experience designing services that incorporate AI/ML elements including ethical considerations, data governance, and model monitoring
* Familiarity with education research design or methods to evaluate learning outcomes
* Experience with partner enablement (systems integrators, resellers, academic partners) and GTM motion for professional services
* Advanced degree in education technology, instructional design, product management, business, or related field
## Benefits
* From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work
* Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
## Responsibilities
* You’ll join a globally distributed, collaborative team focused on building repeatable, scalable offerings that meet customers where they are
* The Service Offering Manager is responsible for defining, designing and operationalizing service offerings that support education customers in their adoption and transformation with Autodesk technology
* This role will focus on horizontal offerings and cross-product experiences — particularly services that leverage AI capabilities and platform services — and will require deep understanding of the education landscape (K-12, Vocational, higher education, and alternative academic programs)
* You will synthesize customer, product and market inputs to create offerings that scale across regions and product portfolios, and you will partner with platform, business models, product, digital experience, sales and education teams to bring these offerings to market
* This role is open in NAMER and EMEA and is available as hybrid or remote; the successful candidate will work across geographically diverse teams and time zones
* Start strong: you will design and launch education-focused, horizontally scoped offerings that connect Autodesk’s AI, platform services, and product portfolio to measurable educational outcomes (learning outcomes, adoption, institutional adoption, and curriculum integration)
* Design end-to-end services offerings for education customers that span multiple product lines and leverage Autodesk platform services
* Define the expected customer experience, success outcomes and proposed delivery model for each offering, document journey maps, deliverables, templates, business model and pricing considerations
* Partner with Platform & Engineering teams and Product teams to translate capabilities and AI features into deliverable, repeatable services
* Collaborate with Education and Industry teams to ensure offerings meet the needs of instructors, learners, institutions and education buyers
* Define success metrics (e.g., time-to-value, adoption, NPS, license consumption, learning outcomes)
* Use customer and stakeholder feedback, market data, and competitive insight to prioritize offering roadmaps and to evolve content, scope and pricing
* Provide program management for offering design, pilot and scale phases; create launch checklists, enablement plans and risk mitigations required for regionally compliant deployments
* Ensure offerings consider privacy, security and ethical use of AI within education contexts, and coordinate with Trust/Privacy teams as required
* Build and maintain relationships with key academic partners, resellers and platform partners to enable broader distribution and co-deliveries

## Full Description
About the position

The Education Offerings & Customer Success team designs and scales service offerings that enable our education customers to realize value from Autodesk products and platform services. We partner closely with Product, Sales, Digital Experience, Brand, and Customer Success to create services that accelerate adoption, drive expansion, and deliver measurable customer outcomes. You’ll join a globally distributed, collaborative team focused on building repeatable, scalable offerings that meet customers where they are. Position overview At Autodesk, we design experiences that unlock value for our customers. The Service Offering Manager is responsible for defining, designing and operationalizing service offerings that support education customers in their adoption and transformation with Autodesk technology. This role will focus on horizontal offerings and cross-product experiences — particularly services that leverage AI capabilities and platform services — and will require deep understanding of the education landscape (K-12, Vocational, higher education, and alternative academic programs). You will synthesize customer, product and market inputs to create offerings that scale across regions and product portfolios, and you will partner with platform, business models, product, digital experience, sales and education teams to bring these offerings to market. This role is open in NAMER and EMEA and is available as hybrid or remote; the successful candidate will work across geographically diverse teams and time zones.

Responsibilities

• Start strong: you will design and launch education-focused, horizontally scoped offerings that connect Autodesk’s AI, platform services, and product portfolio to measurable educational outcomes (learning outcomes, adoption, institutional adoption, and curriculum integration)

• Design end-to-end services offerings for education customers that span multiple product lines and leverage Autodesk platform services

• Define the expected customer experience, success outcomes and proposed delivery model for each offering, document journey maps, deliverables, templates, business model and pricing considerations

• Partner with Platform & Engineering teams and Product teams to translate capabilities and AI features into deliverable, repeatable services

• Collaborate with Education and Industry teams to ensure offerings meet the needs of instructors, learners, institutions and education buyers

• Define success metrics (e.g., time-to-value, adoption, NPS, license consumption, learning outcomes)

• Use customer and stakeholder feedback, market data, and competitive insight to prioritize offering roadmaps and to evolve content, scope and pricing

• Provide program management for offering design, pilot and scale phases; create launch checklists, enablement plans and risk mitigations required for regionally compliant deployments

• Ensure offerings consider privacy, security and ethical use of AI within education contexts, and coordinate with Trust/Privacy teams as required

• Build and maintain relationships with key academic partners, resellers and platform partners to enable broader distribution and co-deliveries

Requirements

• 5+ years relevant experience in Service/Offering Design, Professional Services, Consultancy or Product Management for services

• Demonstrated experience designing and launching professional services or success offerings for enterprise SaaS or platform businesses, ideally with cross-product (horizontal) scope

• Practical experience translating platform capabilities and API products into repeatable service deliverables

• Direct experience or strong domain knowledge of the education sector (K-12, Vocational, Higher Education, academic programs and edtech), including procurement cycles, LMS/platform integration patterns and curriculum needs

• Knowledge of customer journey mapping, experience design and how to operationalize experience across global delivery teams

• Proven ability to work effectively with global and virtual teams and to influence cross-functional stakeholders

• Strong program management skills with a track record of launching scalable offerings

Nice-to-haves

• Experience working academic IT systems.

• Experience in edtech, academic partnerships, or with institutional procurement and academic licensing models

• Experience with platform engineering teams, API product managers, or developer experience teams

• Previous experience designing services that incorporate AI/ML elements including ethical considerations, data governance, and model monitoring

• Familiarity with education research design or methods to evaluate learning outcomes

• Experience with partner enablement (systems integrators, resellers, academic partners) and GTM motion for professional services

• Advanced degree in education technology, instructional design, product management, business, or related field

Benefits

• From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work.

• Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/




## Full Description
AI Product Manager - £55,000 - Hybrid

About the Organisation

A leading UK professional services organisation is seeking an AI Product Manager to join its growing Business Systems function. With a national presence and a long-established reputation for excellence, the organisation is investing heavily in next-generation technology that enhances service delivery, drives efficiency, and improves client outcomes.

The business is known for its collaborative culture, forward-thinking approach, and commitment to developing innovative digital solutions. Recently recognised as one of the best large employers in its sector, the organisation offers an inclusive, supportive, and progressive working environment with excellent long-term career prospects.

The Opportunity

This role sits within a dedicated AI Agile Squad, a cross-functional team responsible for designing and delivering AI-driven tools that improve legal and operational workflows. You will play a key role in shaping how AI is adopted across the organisation - from early discovery through to iterative delivery and optimisation.

You will be at the centre of major digital transformation initiatives, working closely with product, technology, data, and operational teams to ensure solutions are user-centred, compliant, and operationally impactful.

This is a hybrid role requiring presence in one of their offices approximately 60% of the time, with flexibility as needed. (Cambridge, Norwich, Ipswich or Essex)

You will bring:

• Experience as a Business Analyst, Product Manager, or similar role within digital/technology environments

• Strong understanding of workflow automation and process optimisation

• Experience working within Agile teams and supporting iterative product delivery

• Knowledge of AI concepts such as LLMs, NLP, classification/extraction models, summarisation or RAG workflows

• Ability to simplify complex technical concepts for non-technical audiences

• Strong stakeholder engagement and workshop-facilitation skills

• Experience contributing to or leading Agile/Scrum ceremonies

• Confidence working in regulated, risk-sensitive, or data-driven environments

Benefits include:

• 25 days holiday + bank holidays

• Private Healthcare

• Employer pension contribution

• Life assurance (4x salary) and permanent health insurance

• Enhanced family-friendly benefits

• Electric car scheme

• Hybrid working model

• And more




## Full Description
Role Overview

We are seeking a Data, BI & AI Analyst to support strategic advisory engagements through advanced data analysis, dashboard automation, and AI-enabled insights. This role combines strong financial knowledge, business understanding, and analytical capability to translate data into meaningful business narratives and recommendations.

The ideal candidate will work closely with consultants, partners, and execution teams to deliver high-impact insights across financial and operational domains.

Key Responsibilities

1. Data Analysis & Business Insights

Analyze financial and operational data across clients and industries.

Perform performance and profitability analysis, trend analysis, variance analysis, and exception reporting.

Support division-wise, product-wise, customer-wise, and project-wise analysis.

Translate complex numerical data into clear business insights, narratives, and recommendations for management and advisory reports.

2. BI & Dashboarding

Design, develop, and maintain interactive dashboards using Power BI or similar BI tools.

Build MIS reports for management review and strategic advisory purposes.

Ensure dashboards and reports are accurate, consistent, relevant, and decision-oriented.

3. AI & Automation

Use AI tools to automate recurring analysis and reporting processes.

Generate draft insights, summaries, and commentary using AI-assisted tools.

Assist in data cleaning, pattern identification, and workflow optimization.

Support AI-driven initiatives such as reporting automation, analytics workflows, and intelligent bots (e.g., complaint or reporting bots).

Continuously explore and propose new AI use cases to enhance advisory and analytical work.

4. Finance & Business Alignment

Understand financial statements, trial balances, MIS structures, and key business metrics.

Align analytical outputs with real-world business and operational contexts.

Work closely with consultants to support strategic recommendations and deep-dive analyses.

5. Internal Collaboration & Knowledge Management

Coordinate with execution teams to understand data sources and business context.

Support partners and consultants with analytical deep dives and ad-hoc analysis.

Maintain reusable analysis templates, dashboards, and documentation.

Ideal Candidate Profile

Experience

2–5 years of experience in data analysis, BI, or analytical roles.

Hands-on experience working with financial or business data is mandatory.

Prior experience in consulting or advisory environments is a strong advantage.

Skills

Strong hands-on expertise in Power BI.

Advanced proficiency in Excel.

Good understanding of finance, MIS, and business performance metrics.

Practical experience using AI tools (e.g., ChatGPT, automation tools, analytical assistants).

Mindset & Attributes

Highly analytical, curious, and detail-oriented.

Comfortable working independently with complex and large datasets.

Strong problem-solving approach and business thinking.

Keen to continuously learn and adopt new tools, techniques, and AI capabilities.

Job Types: Full-time, Permanent

Pay: AED7,000.00 per month




## Full Description
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Digital Platforms Team you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Architect scalable, resilient UI platforms -Define and evolve clean, modular React architectures (state management, routing, SSR/SSG, hydration) that scale across teams and products, emphasizing maintainability, resiliency, and long-term sustainability.

• Lead performance engineering - Set and enforce performance budgets and Web Vitals targets; drive bundle strategy (code splitting, lazy loading), caching/CDN policies, image optimization, profiling, and regression monitoring to ensure consistently fast, reliable experiences.

• Build and govern reusable component libraries and design systems - Develop typed, accessible, and themeable React component libraries; establish versioning, documentation, and adoption guidelines to promote reuse, consistency, and platform-wide efficiency.

• Enforce code quality, testing, and accessibility - Establish coding standards and review practices; implement robust testing (unit/integration/E2E) and CI coverage; ensure WCAG-compliant accessibility and front-end security hygiene throughout the platform.

• Provide cross-functional leadership and mentorship - Translate product and UX requirements into technical roadmaps; collaborate tightly with product, design, and backend teams; mentor engineers in platform-thinking and React best practices; use data and observability to guide decisions and drive continuous improvement.

Required qualifications, capabilities, and skills

• 10+ years in UI and frontend development with React Proven track record building and scaling complex, production-grade React applications across multiple products and teams.

• Demonstrated platform mindset with strong focus on performance -Emphasis on clean architecture, robustness, resiliency, reusability, and measurable improvements to Core Web Vitals.

• Advanced React and TypeScript expertise -Deep knowledge of hooks, context, Suspense/concurrent features, SSR/SSG patterns (e.g., Next.js), and strict typing for safety and maintainability.

• UI architecture and systems design -Ability to define scalable component architectures, design systems, modular libraries, and (where appropriate) micro frontends or module federation.

• State management and data layer proficiency -Experience with Redux Toolkit, Zustand, React Query/TanStack Query, and GraphQL, including caching, synchronization, and error handling strategies.

• Accessibility and standards compliance -WCAG compliance, semantic HTML, keyboard navigation, screen-reader support, and inclusive design integrated into the development workflow.

• Testing, tooling, and CI/CD excellence -Strong in unit/integration/E2E testing (Jest, Testing Library, Playwright/Cypress), code quality gates, linting, type checks, and modern bundlers/dev servers (Webpack, Vite) with automated, reliable release pipelines.

•




## Full Description
Company Description

OFX is a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. With an innovative platform and 24/7 human support, OFX automates and simplifies doing business across borders, reducing risk and eliminating routine operational tasks. Offering global business accounts, payments to 180 countries in 30+ currencies and currency risk management solutions to simplify global payments. OFX further enhances business operations by providing corporate cards with spend management, bill payments, vendor management, and integrations with popular accounting and HRIS software, to help achieve better business solutions so accounting firms and businesses thrive.

Headquartered in Sydney, Australia, with offices globally, in the United States, Canada, United Kingdom, Ireland, New Zealand, Singapore and Hong Kong. OFX has been a trusted innovator in global money movement for over 25 years.

Job Description

The Product Operations Manager is the "glue" between Product, Technology, and Global Sales/Service. You are responsible for driving operational excellence through high-quality Level 1 technical support and the strategic adoption of AI-driven workflows. By understanding the deep connections between our product systems and business functions, you resolve immediate technical challenges while building the data-driven insights needed to optimize the global user experience.

What you'll do:

Incident Management & Service Delivery

• Global Incident Response: Execute a globally scaled response process to minimize service disruptions and maintain a seamless customer experience across all time zones.

• Triage & Resolution (L1 Support): Act as the primary point of contact to monitor, triage, and prioritize client issues. Perform initial technical diagnoses to resolve issues operationally or provide high-quality documentation for engineering escalations.

• AI-Enhanced Support: Deploy and manage AI Agents to automate initial triage, synthesize complex ticket data, and provide instant resolutions for common technical queries.

• Escalation Pathing: Adhere to and enforce escalation protocols for high-impact issues, ensuring that critical bugs reach the right engineering squads with all necessary diagnostic data.

• SLA Stewardship: Uphold rigorous service level agreements (SLAs), ensuring global operational teams receive responsive, world-class technical support.

Operational Lifecycle & Process Optimization

• Feedback Loop Management: Facilitate the product feedback loop by capturing frontline technical insights to inform launch readiness and post-launch support requirements.

• Domain Expertise: Maintain and optimize processes within core financial domains, including Payments, Cards, and Treasury, ensuring product systems support these complex workflows.

• AI Agent Integration: Identify and scope opportunities for AI Agents to take over high-volume, repetitive L1 tasks, reducing manual overhead for the global team.

• Tooling & SOPs: Maintain and optimize incident management tools (e.g., Jira, Salesforce) and internal playbooks to ensure Standard Operating Procedures (SOPs) stay current with product updates.

Product Insights & Continuous Improvement

• Operational Health Tracking: Use support data to provide actionable insights into product performance and identify areas where L1 efficiency can be improved.

• Trend Analysis: Analyze support ticket volume and client friction points to identify recurring themes, helping Product teams prioritize long-term fixes over short-term patches.

• Dashboarding: Build and maintain real-time reports and dashboards to visualize ticket trends, AI deflection rates, and resolution health for stakeholders.

• Knowledge Management: Develop and curate a comprehensive internal knowledge base to empower global teams with the latest product technical documentation.

Cross-functional Collaboration

• Workflow Alignment: Ensure clear communication across departments as you implement new AI-supported support workflows and system changes.

• Global Coordination: Collaborate daily with distributed delivery and product teams to bridge the gap between technical issues and business operational efficiency.

Qualifications

What you bring:

• Bachelor's degree in relevant field, with high academic achievement

• 5+ years in Product Operations, Technical Support Engineering, or a related technology-driven role, with a track record of supporting complex, multi-layered products.

• Strong ability to diagnose root causes across product systems, distinguishing between front-end user errors, operational process gaps, and deep-seated engineering bugs.

• Proven experience or a high-level aptitude for scoping and scaling Agentic AI or intelligent automation to handle high-volume support tasks and improve response times.

• Comfortable navigating large datasets to identify support trends, monitor SLA performance, and build dashboards that translate ticket volume into actionable product insights.

• Excellent interpersonal skills with the ability to influence and align with diverse stakeholders (Product, Engineering, Sales, and Support) across different time zones.

• Prior experience in Foreign Exchange (FX), Payments, Cards, or Treasury is highly preferred, specifically regarding the underlying technical workflows of these domains.

• Hands-on experience with the Atlassian Suite (Jira, Confluence) and ROVO Chat. Proficiency in using these tools to manage incident lifecycles and internal knowledge.

• Experience building and maintaining structured knowledge management systems (SOPs, FAQs, and Playbooks) that empower both automated AI agents and human teams.

• A motivated self-starter who thrives in a fast-paced global environment and can operate independently while staying deeply connected to the team’s collective goals.

Additional Information

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.

• Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.

• Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.

• Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!

• Benefits that mean something. We offer a range of fantastic benefits, including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.

• A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

We may use artificial intelligence (AI) tools to support certain stages of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are always made by humans. While our Applicant Tracking System (ATS) includes AI features, we do not rely on the features to review or assess resumes against job requirements. All resumes are manually reviewed by our hiring team.

#LI-Hybrid

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at people.culture@ofx.com.

We encourage you to apply if this role aligns with your career aspirations.




## Full Description
Head of AI and Innovation

Recruiting for an organisation investing significantly in AI and innovation as a key driver of their future. In order to achieve their goals, they’re creating an innovation function with the autonomy and sponsorship to challenge the current products and services.

As Head of AI & Innovation, you’ll be entrusted with building and leading this capability from the ground up. You’ll operate with senior-level backing to experiment and explore ideas outside of the existing product or technology roadmaps.

This role is for someone who thrives in ambiguity, understands both technology and commercial impact and can turn bold thinking into tangible outcomes.

Key Responsibilities

Define how AI should be applied across the existing products and services, balancing long-term ambition with short-term experimentation and delivery

Explore concepts, test assumptions and convert ideas into working prototypes and MVPs that can be validated with real users and stakeholders

Investigate emerging technologies and approaches, from LLM driven capabilities to advanced analytics, ultimately resulting in new ways of differentiating the existing offerings

Improve how the business operates through identifying opportunities where AI can remove friction, automate workflows and improve decision-making across internal teams

Embed AI practices around data usage, model behaviour, transparency and compliance. Ensuring innovation is matched with trust

Work closely with executive leadership to shape priorities, communicate progress and ensure AI initiatives remain aligned with business strategy

Recruit, mentor and lead a small group of highly capable Principal Software Engineers, creating an environment that rewards curiosity, pace, and quality

Key Skills

Proven Innovator who has successfully introduced new technologies and approaches into an established technology organisation and understands how to navigate both opportunity and resistance

Hands-on experience designing, building and deploying AI-powered solutions, including LLM based systems

Have clear judgement and ability to communicate where AI adds value

A solid background in cloud platforms such as AWS and Azure with experience delivering scalable, production grade solutions

Commercially minded individual who is comfortable translating complex technical ideas into clear business outcomes for senior, non-technical stakeholders

Experience leading technical teams and influencing across product, engineering and operations without relying on formal authority

A track record of delivery, moving from ideation to real-world impact, including how new AI features will be utilised by customers

Must possess experience working with innovative or disruptive technologies



Senior Business Analyst for DVE & Voice AI Workstream

Full Description

Zero to AI Engineer