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Posted on 2026/01/08

System Analyst – AI & Video Analytics Innovation - J12481

Pinpoint Asia

Hong Kong

Full-time

Full Description

Pinpoint Asia is proud to represent a premier global transport hub in Hong Kong, seeking a forward-thinking System Analyst.

This is a key role within the Customer & Passenger Engagement team, where you will leverage cutting-edge AI and Video Analytics to redefine the passenger journey.

The Role

As a System Analyst, you will move beyond basic programming to take a technical leadership and consultancy role.

You will be the architect of IT solutions that drive business growth through technology, specifically focusing on the evolution of a sophisticated Video Analytics Platform.

Key Responsibilities:

• Strategic Delivery: Perform user requirement studies, system analysis, and solution design to implement robust IT applications.

• Innovation Lead: Explore and study new initiatives in Video Analytics to enhance customer engagement and business intelligence.

• Vendor & Project Leadership: Manage external vendors and contractors to ensure high-quality deliverables within strict timelines and budgets.

• Full SDLC Ownership: Oversee the entire lifecycle, including documentation, design, programming standards, testing, and system rollout.

• Operational Excellence: Lead the support team in maintaining mission-critical passenger systems and performing system changes.

Your Profile

• Education: Tertiary education in Computer Science, Information Technology, Systems Engineering, or a related discipline.

• Experience: Minimum of 4 years’ relevant experience in system support and development, with a solid track record in the full SDLC and vendor management.

• Technical Expertise: * Proven experience in AI model training and Video Analytics. Proficiency in Web Development, SQL, and JavaScript.

• Certifications: Professional certification in Project Management (PMP), Scrum Master, or Software Development is highly preferred.

• Soft Skills: Strong business sense and analytical mindset; ability to work under pressure independently and as a team; excellent command of English and Chinese.

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