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Posted on 2026/01/16

Ai Chatbot Engineer (E-Commerce)

Robert Walters

United Arab Emirates

Full-time

Full Description

Our client is a distributor of industrial products, connecting manufacturers and importers through an efficient drop-ship model.

They curated range covers safety equipment, storage solutions, material handling, and facility management, serving both SMEs and large-scale enterprises.

We're looking for a AI Chatbot Prompt Engineer to build an AI-powered chatbot from scratch for an eCommerce platform.

This is a greenfield role with full ownership of the chatbot's design, prompt strategy, and delivery.

You'll operate as a one-person function, shaping the product end-to-end and working closely with business stakeholders to deliver a practical, customer-facing AI solution.

Responsibilties:

• Build and deploy an AI chatbot for an eCommerce website

• Design and own the entire AI prompt strategy (no existing prompts in place)

• Define conversation flows, intents, responses, and edge cases

• Integrate the chatbot with a Magento-based platform

• Translate business needs into effective conversational AI solutions

• Continuously optimise chatbot performance based on usage and feedback

• Communicate clearly with technical and non-technical stakeholders

Requirements:

• Experience building chatbots or conversational AI products

• Strong hands-on AI prompt engineering experience

• Proven ability to deliver greenfield projects and build products from zero

• Exposure to eCommerce platforms (Magento preferred)

• Strong communication skills and stakeholder engagement

• Comfortable working independently and owning delivery end-to-end

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