Conversational Designer / AI Trainer

Full Description

Description:

• Shape the voice, personality, and interaction design of AI-powered conversational agents, defining how AI agents guide users, clarify intent, and execute tasks with empathy and wellness-focused tone

• Train agents through structured prompts, dialog flows, and feedback loops, ensuring agents balance autonomy with safety and user trust

• Design conversational flows that incorporate agent reasoning, planning, and task execution

• Define the role, boundaries, and escalation protocols for AI agents (when to act autonomously vs. hand off to humans)

• Create structured training data (intents, Q&A, scenarios, role plays) for conversational and agentic workflows

• Collaborate with AI engineers to align agent behaviors with user journeys

• Test agent conversations for accuracy, empathy, safety, and inclusivity

• Continuously refine prompts, instructions, and memory management to improve agent performance

• Maintain documentation of agent personas, use cases, and best practices

Requirements:

• 2+ years in Conversational Design, AI Training, UX Writing, or Dialogue Systems

• Strong creative writing skills to craft empathetic and trustworthy AI dialogues

• Familiarity with LLMs, NLU, and agent orchestration concepts

• Experience with Dialogflow CX, Rasa, LangChain-based agents

• Understanding of user psychology, trust, and behavior in human-agent interaction

• Collaborative mindset for cross-functional work with engineers and product leads

• Preferred: Experience designing agentic AI user flows (task delegation, multi-turn planning)

• Background in psychology, coaching, wellness, or behavior change

• Multilingual conversational design experience

Benefits:

• Equity-based compensation model (Slicing Pie)

• Flexible working hours (30–40 hours per week)

• Remote work opportunity

• Work-life balance emphasis

• Opportunity to contribute to transformational mission