Posted on 2025/11/25
Support engineer-gen AI on w2 remote
Sidram Technologies
Atlanta, GA, United States
Qualifications
- Strong experience in Python for tool and agent development
- Hands-on knowledge of MCP framework, tool schema design, and server creation
- Understanding of LLM agent frameworks (LangChain, Semantic Kernel, LlamaIndex)
- Experience with API integration, JSON schemas, and backend services
- Familiarity with Docker, basic DevOps, and deployment processes
- Good troubleshooting skills and ability to work directly with customers onsite
- Strong communication and problem-solving skills
Responsibilities
- Develop, maintain, and support AI agents for enterprise automation and workflow orchestration
- Build, configure, and troubleshoot MCP servers and custom tools for LLM-based applications
- Integrate agents with enterprise systems using REST APIs, webhooks, and backend services
- Monitor system performance, logs, and tool interactions to ensure high availability
Full Description
Role: Support Engineer – GenAI Agents & MCP Servers
Contract
Location: Remote
Job Description:
Key Responsibilities
• Develop, maintain, and support AI agents for enterprise automation and workflow orchestration.
• Build, configure, and troubleshoot MCP servers and custom tools for LLM-based applications.
• Integrate agents with enterprise systems using REST APIs, webhooks, and backend services.
• Monitor system performance, logs, and tool interactions to ensure high availability.
Required Skills
• Strong experience in Python for tool and agent development.
• Hands-on knowledge of MCP framework, tool schema design, and server creation.
• Understanding of LLM agent frameworks (LangChain, Semantic Kernel, LlamaIndex).
• Experience with API integration, JSON schemas, and backend services.
• Familiarity with Docker, basic DevOps, and deployment processes.
• Good troubleshooting skills and ability to work directly with customers onsite.
• Strong communication and problem-solving skills.

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