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Posted on 2025/11/28

Support engineer-gen AI on w2 remote

SIDRAM TECHNOLOGIES

Atlanta, GA, United States

Full-time

Qualifications

  • Strong experience in Python for tool and agent development
  • Hands-on knowledge of MCP framework, tool schema design, and server creation
  • Understanding of LLM agent frameworks (LangChain, Semantic Kernel, LlamaIndex)
  • Experience with API integration, JSON schemas, and backend services
  • Familiarity with Docker, basic DevOps, and deployment processes
  • Good troubleshooting skills and ability to work directly with customers onsite
  • Strong communication and problem-solving skills

Responsibilities

  • Develop, maintain, and support AI agents for enterprise automation and workflow orchestration
  • Build, configure, and troubleshoot MCP servers and custom tools for LLM-based applications
  • Integrate agents with enterprise systems using REST APIs, webhooks, and backend services
  • Monitor system performance, logs, and tool interactions to ensure high availability

Full Description

Role: Support Engineer GenAI Agents & MCP Servers

Contract

Location: Remote

Job Description

Key Responsibilities

• Develop, maintain, and support AI agents for enterprise automation and workflow orchestration.

• Build, configure, and troubleshoot MCP servers and custom tools for LLM-based applications.

• Integrate agents with enterprise systems using REST APIs, webhooks, and backend services.

• Monitor system performance, logs, and tool interactions to ensure high availability.

Required Skills

• Strong experience in Python for tool and agent development.

• Hands-on knowledge of MCP framework, tool schema design, and server creation.

• Understanding of LLM agent frameworks (LangChain, Semantic Kernel, LlamaIndex).

• Experience with API integration, JSON schemas, and backend services.

• Familiarity with Docker, basic DevOps, and deployment processes.

• Good troubleshooting skills and ability to work directly with customers onsite.

• Strong communication and problem-solving skills.

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