Backend AI Engineer for Conversational Platforms

Qualifications

• You are a seasoned software developer with a strong dedication to excellence, capable of independently establishing robust service infrastructure and endpoints
• Your self-sufficiency allows you to make significant contributions with minimal reliance on peers
• You thrive in a fast-paced startup environment and are comfortable being one of the initial engineers building an early-stage product

Responsibilities

• Implementing empathetic AI agents with long-term memory capabilities
• Designing and building multi-agent orchestration layers
• Developing new APIs for our frontend applications
• Supporting customer pilot programs and engagements
• Collaborating with the CTO to balance craftsmanship with project timelines

Full Description

About BeHeard Labs

BeHeard Labs is a pioneering startup that seeks to revolutionize the customer feedback landscape by leveraging genuine conversations between customers and brands. Our mission is to empower businesses with authentic insights into customer perspectives, enabling them to enhance their products and services while driving revenue growth.

We are committed to optimizing opportunitiesfor AI agents to handle tasks traditionally requiring human involvement. As an AI-first company, we focus on developing empathetic AI agents that engage deeply, think critically, and deliver impactful results for both customers and businesses.

About You

You are a seasoned software developer with a strong dedication to excellence, capable of independently establishing robust service infrastructure and endpoints. Your self-sufficiency allows you to make significant contributions with minimal reliance on peers. You thrive in a fast-paced startup environment and are comfortable being one of the initial engineers building an early-stage product.

Key Responsibilities

• Implementing empathetic AI agents with long-term memory capabilities

• Designing and building multi-agent orchestration layers

• Developing new APIs for our frontend applications

• Supporting customer pilot programs and engagements

• Collaborating with the CTO to balance craftsmanship with project timelines