Gen/AI Training, Support

Qualifications

• Demonstrated experience in crafting prompts for generative AI, with a portfolio of examples ranging from simple to complex scenarios
• Strong understanding of natural language processing (NLP) and its application in creating effective AI prompts
• Proficiency in a scripting language like Python to facilitate prompt development and testing
• Proficient in training and change management to foster technology adoption
• Excellent communication and collaboration skills to work effectively with diverse teams
• Proficiency in the English language, writing and speaking
• Ability to translate technical AI concepts into practical applications for non-technical teams

Benefits

• Health & Wellness: Health care coverage designed for the mind and body
• Flexible Downtime: Generous time off helps keep you energized for your time on
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs
• Family Friendly Perks: It's not just about you
• S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families
• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference

Responsibilities

• Collaborate with content creators to identify and implement GenAI solutions, including writing of effective prompts and engaging GenAI to optimize content generation
• This may potentially include developing complex prompts to enhance content quality and extract data to feed databases
• Champion the adoption of GenAI tools across the company, including to senior leadership, with a focus on positive storytelling
• Analyze and optimize key processes by understanding user needs and issues to design efficient and effective business workflows
• Model and encourage change management practices so that business teams are actively engaged in change, adopt new solutions or ways of working and improve the probability of a successful transition
• Lead application training sessions and facilitate additional enterprise Gen/AI trainings to impacted groups
• Create relevant, simply and concise training content and process documents that helps colleagues understand changes, tells a compelling story and enables effective sharing of information

Full Description

About the Role:

Grade Level (for internal use):

The Role :

The Team:

Responsibilities and Impact:

• Collaborate with content creators to identify and implement GenAI solutions, including writing of effective prompts and engaging GenAI to optimize content generation. This may potentially include developing complex prompts to enhance content quality and extract data to feed databases.

• Champion the adoption of GenAI tools across the company, including to senior leadership, with a focus on positive storytelling.

• Analyze and optimize key processes by understanding user needs and issues to design efficient and effective business workflows

• Model and encourage change management practices so that business teams are actively engaged in change, adopt new solutions or ways of working and improve the probability of a successful transition.

• Lead application training sessions and facilitate additional enterprise Gen/AI trainings to impacted groups.

• Create relevant, simply and concise training content and process documents that helps colleagues understand changes, tells a compelling story and enables effective sharing of information.

What We're Looking For:

Basic Required Qualifications:

• Demonstrated experience in crafting prompts for generative AI, with a portfolio of examples ranging from simple to complex scenarios

• Bachelor's degree in journalism, communications, computer science, or a related field preferred; equivalent practical experience will be considered.

• Strong understanding of natural language processing (NLP) and its application in creating effective AI prompts.

• Proficiency in a scripting language like Python to facilitate prompt development and testing.

• Proficient in training and change management to foster technology adoption.

• Excellent communication and collaboration skills to work effectively with diverse teams.

• Proficiency in the English language, writing and speaking.

• Ability to translate technical AI concepts into practical applications for non-technical teams.

Additional Preferred Qualifications:

• Practical experience with data analysis and AI-driven problem-solving techniques

• Familiarity with LEAN Six Sigma principles

• Experience in change initiatives

• Experience in content creation activities - researching, reporting and content analysis

About S&P Global Commodity Insights

What's In It For You?

Our Purpose:

Our People:

Our Values:

Integrity, Discovery, Partnership

integritydiscoverypartnership

Benefits:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

Global Hiring and Opportunity at S&P Global:

Recruitment Fraud Alert:

Equal Opportunity Employer

US Candidates Only:

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