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/ Customer Service

AI tools for Customer Service

Find and compare the top AI tools for customer service. Browse features, pricing, and user ratings of all the AI tools and apps in the market.

Newest

SiteSpeakAI

Introducing SiteSpeakAI, the ultimate solution for automating your customer support with AI. With SiteSpeakAI, you can create a custom-trained GPT support chatbot that can answer questions about your products and services in real-time, reducing the need for support tickets. Say goodbye to spending too much time and money on customer support and let AI do the work for you.

Key features of SiteSpeakAI include:

  • A custom-trained smart AI chatbot that knows your business
  • Smart responses and live chat capabilities
  • Customizable to match your brand's style
  • Detailed analytics and chatbot metrics
  • Works with all your favorite tools and platforms

Whether you're a small business or a larger enterprise, SiteSpeakAI has a pricing plan that suits your needs. From the free plan for small projects and personal use to the Pro and Business plans for businesses looking to fully automate their customer support, SiteSpeakAI offers a range of options to fit your requirements. Join over 150+ businesses, websites, and startups who are already automating their customer support with SiteSpeakAI's custom trained GPT chatbot. Get started today and experience the benefits of AI-powered customer support.

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Simple Phones

Introducing Simple Phones, a revolutionary solution to never missing a call from a customer. With Simple Phones, you can forward your missed calls or get a new number, and our AI-powered agent will answer it for you. Say goodbye to missed opportunities and hello to improved customer service. Try our sample AI agent or create your own in just 60 seconds.

Key features of Simple Phones include:

  • Inbound Calls: Calls are answered by a customized AI voice agent that improves over time, with ongoing tweaks to enhance performance and handling of edge cases.
  • Outbound Calls: Use outbound calling to follow up with customers, stay in touch with leads, and make cold calls with the help of your AI agent.
  • Logging: Transparent record of all calls, including caller information, duration, and a transcript. Test your agent without calling it via a chat screen in your dashboard.
  • Affordable Plans: Starting at just $49/mo for 100 calls, with no commitment. Plans can be customized to support a wide array of businesses and use cases.
  • Customization: Highly customize your AI agent to your specific use case, impressing your customers with personalized experiences.
  • Routing: Route or escalate calls to different numbers, and send texts, emails, or webhooks to team members for specific customer needs.
  • Voices: Choose from a variety of languages and accents for your AI agent's voice. Adjust timing and wording of responses to align with your brand.
  • Crawling: Add your website or FAQ documents to your AI agent, allowing it to answer questions about your content in addition to other tasks.
  • Service: Committed to providing a high-quality experience, with quick and accurate implementation of agent revisions and prompt support.

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Chatsimple

Chatsimple offers an AI Chatbot solution designed to help businesses convert visitors into customers effortlessly. With 24/7 lead generation, qualification, and conversion capabilities, Chatsimple's AI Chatbot for sales and support allows businesses to engage with visitors, understand their needs, and provide personalized interactions. The chatbot is powered by Custom ChatGPT technology, supporting over 175 languages to cater to a global audience.

Key features of Chatsimple include:

  • Proactive engagement with human-like conversations
  • Lead generation and qualification with easy follow-ups
  • LIVE customer support with accurate responses across multiple channels
  • Engaging conversations to increase customer lifetime value
  • Fully customizable assistant that speaks your brand
  • Powerful integrations with favorite tools for seamless support
  • Case studies showcasing real business success stories
  • Flexible pricing plans to suit different business needs

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NewOaks

NewOaks is an innovative solution that helps businesses convert customer inquiries into appointments quickly and efficiently. With 24/7 automated client engagement and appointment booking, NewOaks resolves 80% of customer inquiries instantly, saving businesses time and resources. Whether through website chat widgets or SMS, NewOaks' conversational appointment booking feature ensures consistent and high-quality service for clients. The AI-powered chatbot also offers free text SMS chat and booking services, tailored to each business's specific data. Additionally, NewOaks features bi-directional webhooks, allowing seamless integration with CRM systems for dynamic client interactions and data synchronizations.

Key features of NewOaks include:

  • Conversational Appointment Booking: Facilitate appointment bookings through website chat widgets and SMS, ensuring consistent service across platforms.
  • Free Text SMS Chatbot: Offer zero-cost SMS chat and booking services, with automated client engagement and proactive follow-up actions.
  • Bi-Directional Webhooks: Integrate with CRM systems using webhooks to enable data exchange and enhance client interactions.

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NewRA

NewRA revolutionizes enterprise conversations by offering AI-powered chatbots driven by enterprise data and information sets in a matter of minutes. The platform supports all modern AI models out of the box and is 100% cloud-based, making it easy to leverage existing information, repurpose data, automate responses, and integrate with peripheral systems.

Use cases of NewRA include:

  • Sales Assistant: Streamline sales processes with instant answers and insights
  • Customer Service: Enhance customer satisfaction with personalized responses
  • Marketing Copywriting: Create tailored marketing content effortlessly
  • Contract Review Assistant: Efficient contract analysis highlighting key clauses
  • HR Assistant: Automate HR tasks like resume screening and policy dissemination
  • Meeting Organizer: Schedule, manage, and summarize meetings with AI-driven powers
  • Intellectual Property Tracker: Keep track of IP assets with monitoring and alerts
  • Training Material: Develop and distribute customized training materials efficiently
  • Compliance Checker: Automate and streamline compliance checks and audits
  • Data Analyzer: Unlock valuable insights from data with powerful analysis tools

9

Rosie

Rosie is an AI answering service designed for home services and small businesses, ensuring that your business never misses another call. With Rosie handling your phone calls and appointment scheduling 24/7, you can rest assured that your customers are always attended to.

Use cases of Rosie include:

  • Booking appointments and answering customer queries efficiently
  • Detecting caller emotions and escalating to a human if needed
  • Reducing no-shows by confirming appointments in advance
  • Triggering outgoing calls from your CRM for customer follow-ups and review requests
  • Integrating seamlessly with existing systems for easy setup and operation
  • Providing comprehensive analytics for real-time insights and performance tracking

11

Gardian AI

Gardian is an AI-powered platform that simplifies content analysis by utilizing advanced AI technology to make the process more efficient, privacy-friendly, and scalable. With ready-made models and the ability to create custom AI Agents with specific labels, Gardian helps users detect and address content that violates their company's policies. The platform also offers a simple API for easy integration and supports content analysis in multiple languages for a global user experience.

Use cases of Gardian include:

  • For Content Moderation: Identify and eliminate toxic content, spam, and other harmful material in platform comments, posts, and user-generated content by customizing moderation rules.
  • For Live Chat: Enhance user trust and engagement on chat platforms with automated message moderation to protect users from harmful content and promote healthier conversations.
  • For Customer Sentiment Analysis: Utilize advanced sentiment analysis to understand customer opinions and feelings about products or services by analyzing comments, reviews, and social media posts for valuable insights.

15

Akadimia AI

Akadimia AI is an innovative artificial intelligence platform designed to streamline and enhance various business processes through cutting-edge technology. This platform offers advanced AI solutions to help businesses optimize their operations, improve decision-making processes, and drive growth.

Use cases of Akadimia AI include:

  • Automating repetitive tasks to increase efficiency and productivity
  • Analyzing large datasets to extract valuable insights and trends
  • Enhancing customer service through chatbots and personalized recommendations
  • Predicting market trends and optimizing marketing strategies
  • Improving cybersecurity measures through advanced threat detection and prevention

3

Breve AI

Breve AI is an innovative product designed to revolutionize the way businesses analyze and utilize data. With its advanced artificial intelligence capabilities, Breve AI offers powerful insights and recommendations to help companies make informed decisions and drive growth.

Use cases of Breve AI include:

  • Optimizing marketing strategies by analyzing customer behavior and preferences
  • Improving operational efficiency by identifying bottlenecks and streamlining processes
  • Enhancing customer service by providing personalized recommendations and solutions
  • Forecasting trends and predicting market changes to stay ahead of the competition

12

Baani AI

Baani AI is an innovative product currently in beta version, designed to offer AI-powered solutions for various needs. Despite potential errors and stability issues, the team behind Baani AI is dedicated to improving the product based on user feedback.

Use cases of Baani AI include:

  • Automated customer support
  • Personalized content recommendations
  • Data analysis and insights generation
  • Language translation services

2

Sadako

Sadako is your all-in-one assistant for creating content, offering advanced features and a user-friendly interface. With access to an advanced dashboard, secure payment options, multi-lingual capabilities, custom templates, and responsive customer service, Sadako is the future of AI-powered content creation.

Use cases of Sadako include generating optimized SEO quality texts instantly, creating beautiful images, and easily rewriting content. It caters to a wide range of professionals such as digital agencies, product designers, entrepreneurs, copywriters, digital marketers, and developers. Simply choose a template, provide relevant information or keywords, and let Sadako write the article for you.

  • Generate optimized texts
  • Access to 10 templates
  • Create custom templates
  • Image generation
  • Content rewriting

7

Keel Studio

Keel Studio offers a seamless transition from concept to a fully functional production backend in just 2 minutes. By simply describing your system, Keel Studio generates a complete backend equipped with a database, APIs, authentication, permissions, observability, and internal tools. This serverless infrastructure is designed to scale alongside your project, ensuring rapid development and deployment.

Use cases of Keel Studio include:

  • Building complete backends with database, APIs, and authentication
  • Generating internal tools for various business functions like customer service, marketing, and finance
  • Enabling rapid deployment of sophisticated products in regulated industries

7

ChatArena

Introducing ChatArena.ai, a cutting-edge platform that allows users to engage in conversations with six premium AI models simultaneously. With ChatArena.ai, users can access a diverse range of AI capabilities in one convenient interface, making it a versatile tool for various applications.

Use cases of ChatArena.ai include:

  • Customer support: Enhance customer service by providing instant responses and solutions through AI-powered chat interactions.
  • Market research: Gather valuable insights and feedback from multiple AI models to inform business strategies and decision-making.
  • Language learning: Practice and improve language skills by conversing with AI models that can provide feedback and guidance.
  • Personal productivity: Use AI models to set reminders, schedule tasks, and organize information efficiently.
  • Entertainment: Engage in entertaining and interactive conversations with AI models for leisure and amusement.
  • Educational purposes: Access educational content and resources through AI interactions to support learning and knowledge acquisition.

2

Converso.io

Converso.io offers AI-assisted customer support to help businesses enhance their customer service levels while reducing agent message volumes by up to 50%. By deploying an AI Assistant across various channels such as WhatsApp, Messenger, SMS, and webchat, Converso streamlines customer interactions and boosts helpdesk productivity.

Use cases of Converso include:

  • Automating first line support with AI Assistants
  • Handing over complex queries to human agents
  • Viewing chat transcripts for context
  • Boosting customer satisfaction with fast, accurate responses
  • Integrating AI Assistant with livechat agents for seamless support
  • Automating workflows and actions to save time and increase efficiency
  • Providing personalized communications based on customer data

9

PerfectBot

Introducing PerfectBot, a revolutionary AI-powered chatbot designed specifically for Gorgias, allowing businesses to automate up to 60% of their customer support tickets. This smart AI agent provides human-like conversational support, resolving customer inquiries instantly and accurately, while seamlessly integrating with Gorgias.

PerfectBot is trained on a business's content, including their Help Center, past customer tickets, Shopify product details, policies, and blogs, enabling it to provide trustworthy and accurate answers. With its advanced automation capabilities, PerfectBot helps reduce operational costs, increases customer satisfaction, and enhances the overall customer experience.

Use cases of PerfectBot include:

  • DTC Brands: Automate customer support for Direct-to-Consumer brands.
  • Ecommerce Businesses: Provide 24/7 automated customer support for ecommerce businesses.
  • Shopify Stores: Integrate PerfectBot with Shopify stores for seamless customer support automation.
  • Customer Service Teams: Enhance customer service operations with PerfectBot's AI-powered automation.
  • Gorgias Users: PerfectBot is a native add-on for Gorgias, allowing users to automate customer support efficiently.

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Journey AI by TheyDo

Journey AI by TheyDo instantly converts customer research into actionable journey maps, helping you make better decisions in minutes. With the ability to slash mapping time by 85%, Journey AI uses your text-based research to create unbiased journey maps based directly on customer feedback. This innovative tool allows you to contextualize masses of customer research quickly, enabling you to make customer-centric decisions with ease.

Use cases of Journey AI include:

  • Research analysis: Upload your text-based customer research for insights and journey mapping.
  • Journey generation: Get instant, high-quality journeys with detailed phases, steps, insights, and opportunities.
  • Journey updating: Add new content to existing journeys in real-time as new customer research comes in.
  • Insight categorization: Receive perfectly categorized insights sorted into Needs, Pains, Gains, and Observations.
  • Insight review: Stay in control by reviewing AI-generated insights before accepting them for your journey maps.
  • Opportunity reveal: Instantly identify problem areas with high business impact potential in your customer journeys.
  • Highlight direct quotes: Keep the customer voice prominent with automatically nested and highlighted quotes from your research.

1

GaliChat

GaliChat is your AI Chatbot for 24/7 customer support that serves as your 24/7 AI support assistant to help grow your business. With GaliChat, you can reduce customer support costs by up to 50% per agent, enjoy 3x faster responses compared to human agents, and benefit from 100% accuracy in answering customer queries. The chatbot is available round the clock for your clients, offering personalized responses that keep your customers satisfied.

Use cases of GaliChat include:

  • Lead generation
  • Customer service
  • Privacy-focused interactions
  • Customized chatbot style to match your brand
  • Training the chatbot on your content for accurate responses
  • Implementing the chatbot across various industries such as healthcare, finance, education, retail, hospitality, real estate, consulting, automotive, entertainment, food & beverage, fitness & wellness, e-commerce, transportation, and legal
  • Supporting over 50 languages to cater to a diverse customer base

9

Aionisys

Aionisys is a GPT-powered customer service plugin for WooCommerce that revolutionizes customer support. The plugin uses AI to provide instant responses to customer inquiries.

Aionisys's AI-powered chatbot helps businesses automate customer support, reducing response times and increasing customer satisfaction.

Use cases of Aionisys include:
  • E-commerce customer support automation
  • WooCommerce plugin for AI-powered chatbots
  • Customer service process optimization
  • Automated customer inquiry response

2

IceburgCRM

IceburgCRM is a cutting-edge customer relationship management (CRM) platform designed to help businesses streamline sales, marketing, and customer service operations. This innovative solution provides a range of features, including lead management, sales automation, and customer engagement tools.

IceburgCRM offers a user-friendly interface, customizable workflows, and advanced analytics to help businesses optimize their sales and customer service operations. With IceburgCRM, businesses can improve customer relationships, enhance sales productivity, and drive revenue growth.

  • Use cases of IceburgCRM include:
  • Streamlining sales, marketing, and customer service operations
  • Managing leads and automating sales workflows
  • Enhancing customer engagement and relationship management
  • Optimizing sales productivity and revenue growth
  • Customizing workflows and analytics for business insights

5

FastBots

Create a fully automated AI chatbot like ChatGPT to help you or your customers get fast answers about your business with zero coding. FastBots.ai is an intuitive AI chatbot builder that allows you to create a chatbot trained on the content of your webpages, documents, and more. This chatbot can then be integrated into your website to function as a question-answer bot, enhancing customer interaction and support.

With FastBots.ai, you can import any Website content, DOCX, TXT, PDF files, or even YouTube videos securely into your chatbot in minutes. You can then customise your chatbot with your own avatar, text colours, and chatbot bubble to match your branding. No coding is required, and you can get started for free with no credit card required.

Use cases of FastBots.ai include:

  • Customer Service: Imagine having your own fully trained AI customer support agent working to help your customers who visit your website 24/7/365.
  • Sales Assistant: With FastBots.ai, you have the ability to change the skill set of your chatbot into a talented salesperson who not only helps customers with any questions they might have, but also assists in the sales process.
  • Personal Assistant: Once you've uploaded all of your data, in the form of any website, PDF, file or text you can talk with your chatbot and ask anything you want to quickly find the answers you're looking for.
  • Onboarding & Training: Our chatbots are perfect to help onboard and train new employees. From day one, newcomers will feel a sense of belonging and clarity, all thanks to this efficient helper that knows your business inside out.

3

Vox by Marr Labs

Vox is an AI-powered voice agent created by Marr Labs that is indistinguishable from a human. It utilizes Symphonia, a proprietary conversational intelligence platform, to power its natural language understanding and generation capabilities. At its core, Vox has ML Turbo for sophisticated listening and ML Reason, a customized Large Language Model, allowing it to learn and become an expert in your business domain.

Use cases of Vox include:

  • Scheduler: Calendar meetings, demos, pitches and appointments — inbound or outbound.
  • Lead pre-qualification: Breeze through qualification of tens of thousands of leads quickly.
  • Data acquisition: Enrich customer data sets to enhance experiences and streamline business.
  • Sales agent: Warm up and close more business than ever thought possible.
  • Customer service agent: Delight customers with 24/7 support at a human level.
  • Personal assistant: Screen calls, make appointments, and manage household calendars.

5

f13o

f13o ✨ is an AI assistant designed to improve user engagement on your site or ecommerce by adding a chat feature, which helps in answering visitor queries, increasing time spent on site, and potentially boosting revenue and subscriber count. This innovative solution transforms your visitors' experience into a journey of discovery, turning each interaction into valuable revenue and growth opportunities.

By embedding a small script on your site, f13o ✨ displays a chat box that lets users interact with your content, ask questions, and receive detailed information on the topics they are interested in. This seamless experience enhances user engagement, provides answers to user queries, captures leads, and supports revenue growth through improved engagement.

Use cases of f13o ✨ include:

  • Enhance user experience: Provide answers to user queries, increasing time spent on site and potentially boosting revenue and subscriber count.
  • Capture leads: Request users' email addresses to offer more information on the topics they are interested in, growing your user's list.
  • Support revenue growth: Increase revenue through improved engagement, leading to more ad impressions, increased product visibility, and higher revenue.

3

Superseek

Superseek allows businesses to create custom AI assistants that can provide instant answers to customer queries. By embedding the AI bot on their website, businesses can enhance customer service and resolve up to 75% of queries instantly. The AI assistant is multilingual, fluent in over 95 languages, and is powered by the business's own content to ensure accuracy and relevance. Superseek also offers features like handoff for complex queries to human teams, customizable AI agents with no code required, lead form capture, and answer corrections for improved responses.

Use cases of Superseek include:

  • Enhancing customer service with AI
  • Resolving customer queries instantly
  • Handing off complex queries to human teams
  • Customizing AI agents without code
  • Capturing leads with timely forms
  • Improving responses with answer corrections

10

SendCall

Introducing SendCall AI, a revolutionary AI-powered call center that allows businesses to create customized AI call agents with human-like conversations and seamless integration with over 1,000 apps. With SendCall AI, businesses can elevate their customer service and sales operations with 24/7 availability, infinite memory, and perfect recall.

SendCall AI agents can conduct sales calls, interviews, and surveys, providing a personalized experience for customers while reducing operational costs. With its advanced automation capabilities, SendCall AI can handle tasks efficiently, from scheduling appointments to managing data entries.

Use cases of SendCall AI include:

  • Law Firms & Attorneys: AI-powered call handling and workflow automation for law firms and attorneys.
  • Automotive & Dealerships: Automated customer engagement for automotive dealerships.
  • SMBs & Local Businesses: Tailored AI call agents for small and medium businesses.
  • eCommerce: AI-driven customer support for eCommerce businesses.
  • Digital Media Agencies: AI communication tools for digital media agencies.
  • Internet Service Providers: AI customer interaction for internet service providers.
  • Real Estate: AI receptionist services for real estate businesses.
  • HR and Recruitment: AI-powered recruitment and HR management.
  • Sales Departments: AI-enhanced sales operations for sales departments.
  • Call Centers: AI solutions for call centers.

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