AI Operations Lead

Qualifications

• 2+ years in strategy consulting, operations, product management, or biz‑ops within high‑growth SaaS; track record of driving tech‑enabled operating‑model shifts
• Hands‑on builder with modern AI tooling: LLMs, chatbots, vibecoding stacks, agent frameworks, vector DBs, n8n or similar workflow orchestrators; comfortable writing prompts and low‑code automations
• Nice to have: Prior product management experience and strong product sense
• Systems thinker who can zoom from 30,000‑foot strategy to command‑line granularity
• Credible influencer who balances candor with empathy; willing to challenge the status quo

Benefits

• Location: San Francisco Bay Area; in‑office presence expected 2–3 days per week (flexible hybrid)
• Competitive cash & equity; comprehensive benefits including health, 401(k), and generous PTO
• Benefits include a generous healthcare package, catered lunches, and flexible vacation time

Responsibilities

• Operational diagnostics & roadmap – Embed deeply with functions to map workflows, latency points, and resource spend, and identify opportunities for AI to help us move faster and leaner
• AI‑driven process design – Prototype and deploy agentic workflows (e.g., agent‑built content generation, n8n‑orchestrated campaign ops, FP&A scenario modeling) that compress cycle time and improve output quality
• Organizational design & change management – Recommend structure, skill mix, and tooling that maximize velocity and clarity
• Thought leadership & enablement – Serve as internal evangelist for AI adoption; stay ahead of emerging agent frameworks and best practices in vibecoding, n8n, and similar toolchains; run workshops and create reusable playbooks
• Strategic projects – Lead high‑leverage initiatives for the CEO that require analytical rigor and cross‑functional orchestration
• 100% reduction in average cycle time across targeted workflows
• 25 % increase in ARR per employee while maintaining or improving customer satisfaction
• 50 % of key workflows executed via AI agents with 95 % quality thresholds
• Reports directly to the CEO
• Starts as a high‑impact individual contributor with potential to build a small Automation & Ops pod as the roadmap expands

Full Description

As the AI Operations Lead, your job will be to help Descript transition the way we are structured and work at Descript as if the current and forthcoming set of AI tools were available to us from day one.

What you'll do

• Operational diagnostics & roadmap – Embed deeply with functions to map workflows, latency points, and resource spend, and identify opportunities for AI to help us move faster andleaner.

• AI‑driven process design – Prototype and deploy agentic workflows (e.g., agent‑built content generation, n8n‑orchestrated campaign ops, FP&A scenario modeling) that compress cycle time and improve output quality.

• Organizational design & change management – Recommend structure, skill mix, and tooling that maximize velocity and clarity.

• Thought leadership & enablement – Serve as internal evangelist for AI adoption; stay ahead of emerging agent frameworks and best practices in vibecoding, n8n, and similar toolchains; run workshops and create reusable playbooks.

• Strategic projects – Lead high‑leverage initiatives for the CEO that require analytical rigor and cross‑functional orchestration.

About you

• 2+ years in strategy consulting, operations, product management, or biz‑ops within high‑growth SaaS; track record of driving tech‑enabled operating‑model shifts.

• Hands‑on builder with modern AI tooling: LLMs, chatbots, vibecoding stacks, agent frameworks, vector DBs, n8n or similar workflow orchestrators; comfortable writing prompts and low‑code automations.

• Nice to have: Prior product management experience and strong product sense.

• Systems thinker who can zoom from 30,000‑foot strategy to command‑line granularity.

• Credible influencer who balances candor with empathy; willing to challenge the status quo.

What success looks like

• * 100% reduction in average cycle time across targeted workflows.

• * 25 % increase in ARR per employee while maintaining or improving customer satisfaction

• 50 % of key workflows executed via AI agents with 95 % quality thresholds.

Logistics

• Reports directly to the CEO. Starts as a high‑impact individual contributor with potential to build a small Automation & Ops pod as the roadmap expands.

• Location: San Francisco Bay Area; in‑office presence expected 2–3 days per week (flexible hybrid).

• Competitive cash & equity; comprehensive benefits including health, 401(k), and generous PTO.

About Descript

Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 150 — with a proven CEO and the backing of some of the world's greatest investors (OpenAI, Andreessen Horowitz, Redpoint Ventures, Spark Capital).

Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company.

Benefits include a generous healthcare package, catered lunches, and flexible vacation time. Our headquarters are located in the Mission District of San Francisco, CA. We're looking to hire people who are local and able to join us at the office when needed. We're flexible, and you're an adult—we don't expect or mandate that you're in the office every day. But we do believe there are valuable and serendipitous moments of discovery and collaboration that come from working together in person.

Descript is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive.